Account Manager / Seo Client Success

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the clients, and analyzing trends, Peaks Digital Marketing, a Denver SEO Company, has a Digital Account / Client Care Specialist opening in Denver, CO that is a perfect fit for you.

As one of the first people our amazing clients hear from, your role as an Account Manager is central to our daily operations.

Here, you will join a champion startup that works together to help grateful clients get their SEO to its peak. We are a team of SEO experts, web developers, and content creators dedicated to our client's success - to help them start getting more leads + traffic.

Client Care Specialist Responsibilities

• Interact With Clients to Review Account Delivables & Expectations
• Create + Present Monthly Reports and Data
• Update Clients Via Email and Phone On Campaign Progress
• Act as a Client Liaison - answering any questions from potential or current clients
• Check email communications and notify the team of any urgent tasks
• Communicate with the team on what tasks are in motion and what needs prioritization.

Client Care Specialist Qualifications

• Great communicator and multitasker, detail-oriented
• Positive attitude, good work ethic, and integrity
• Must be able to work in a fast-paced startup environment

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoy doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Has Digital Experience - Thrives in data and analysis
• Desire to learn and mature with a fast-paced digital marketing start-up that is scaled for growth

Experience level:

• 2 years

Schedule:

• Monday to Friday- 8:30 am-4 pm
• Full-time employment with a 90-day trial. No contract work
• Remote work: Full-time in office for the trial period, and then the opportunity to work remotely 2 days per week

Ability to commute:

• Denver, CO 80203: Reliably commute or planning to relocate before starting work (Required)

Benefits:

• Flexible schedule
• Health insurance
• Accrued paid time off

Benefit Conditions:

• A waiting period may apply

Compensation package:

• Bonus opportunities

Job Type: Full-time

Pay: $52,500.00 - $60,500.00 per year

Benefits:

• Flexible schedule
• Health savings account
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Yearly bonus

Experience:

• Customer Service: 2 years (Required)
• Digital Marketing: 1 year (Required)

Ability to Relocate:

• Denver, CO 80203: Relocate before starting work (Required)

Work Location: In person