Account Representative
LOCATION
Austin, TX (relocation required)
QUALIFICATIONS
1-3+ years of experience in customer service, retail, sales, hospitality, marketing, or other client-facing roles; strong communication skills; collaborative team player; willingness to learn about the industry; availability for full-time work and daily meetings.
RESPONSIBILITIES
Create sales opportunities through outreach, understand and represent client products, provide excellent customer service, troubleshoot customer issues, collaborate with team members on sales campaigns, and maintain professional client relationships.
INDUSTRY
Telecommunications and Technology
SHORT DESCRIPTION
Seeking an Account Representative to support customer outreach and sales initiatives for a leading telecommunications client in Austin, focusing on customer service, sales acquisition, and client development.
Through our sales and business development techniques, we have continuously assisted our clients in achieving their customer outreach and marketing goals within the Austin region. We are currently working with one of the nation's largest telecommunications and technology groups and are looking to expand our Account Sales teams to meet their needs.
By introducing new Account Representatives to our local team, we can take on the additional responsibilities necessary to properly represent our client's new offerings and communication solutions. The Account Representative will be directly involved in customer service, sales acquisition, client business development, and market outreach. We are looking for an individual genuinely interested in expanding the industry and assisting in the growth of our company and clients.
Account Representative Responsibilities:
- Create sales opportunities through direct outreach within the local market
- Build a definitive understanding of client products and services to ensure proper presentation during sales practices and while answering customer inquiries
- Provide excellent customer service, including direct contact with the client to troubleshoot any issues the customer may have
- Collaborate with other Account Representatives and members of the Sales and Client Management teams to maintain a cohesive vision for roll-outs of sales campaigns
- Represent the client in a friendly and professional manner when conducting outreach initiatives and developing relationships with consumers
Qualities of the Account Representative:
- 1-3+ years of experience in a customer service, retail, sales, hospitality, marketing, business, team, or client-facing role
- The desire and ability to learn more about the industry/market and implement Account Representative training
- Professional and comfortable communication skills when working with customers and client representatives
- Collaborative and able to work within a team to decipher the best options and create new solutions
- Ability to work full-time hours and attend daily meetings
Job Type: Full-time
Pay: $52,137.00 - $56,348.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- North Austin, TX: Relocate before starting work (Required)
Work Location: In person
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