Account Specialist

Full Time • San Francisco, CA, United States of America

51,435 - 87,264 (Yearly) Added 3 hours, 35 minutes ago

Summary

LOCATION

Remote

QUALIFICATIONS

College graduate with a preference for Communication, Marketing, or Business majors. Proficient in Excel and PowerPoint; exemplary written and oral communication skills; detail-oriented and able to work collaboratively across teams.

RESPONSIBILITIES

Manage communication between publishers, advertisers, and account managers; update client promotions and communications; audit creative placements as required; review affiliate websites for optimization opportunities.

INDUSTRY

E-commerce and Digital Advertising

SHORT DESCRIPTION

Join the client services team at Rakuten Advertising to support various clients in affiliate marketing initiatives across diverse verticals, gaining valuable insights into digital marketing from both agency and client perspectives.

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.

SUMMARY:

In this role, you will be part of the client services team working directly with a wide array of clients, supporting them in their affiliate marketing initiatives. These clients span the electronics, travel, finance, education, etc. verticals. You will witness the day to day of managing a client portfolio and see how our team helps our clients achieve their goals in a fast pace and ever-changing environment. You will also interface with numerous internal groups such as analytics, marketing, billing, etc. This role will give you a great understanding of digital marketing from both an agency and client perspective.

KEY RESPONSIBILITIES

Manage communication and act as liaison between publishers, advertisers, and account managers.
Update client promotions, creative and communications as necessary.
Audit creative and placements as mandated by account team/client.
Review partnered affiliate websites to identify optimization opportunities.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical Abilities: Must be able to quickly learn proprietary software to manage campaigns and report results. Solid proficiency with Excel and Power Point for client-ready reports and presentations. Ability to learn Rakuten tools and processes
Communication Skills: Exemplary written and oral communication skills
Detail oriented: Able to complete tasks efficiently and effectively
Collaborative: Able to work across several teams and departments

QUALIFICATION REQUIREMENTS

College Graduate. Communication, marketing, business majors preferred.

#LI-CW1

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $51,435.00 - $87,264.00 annually

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