Account Supervisor

Position Description: Are you passionate about bridging the gap between cutting-edge media strategies and transformative healthcare solutions? We're looking for a dynamic Account Supervisor to nurture and grow client relationships by delivering innovative, data-driven media and technology solutions. In this role, you'll collaborate with talented internal teams to craft strategic, high-impact campaigns that drive real results for our clients. Position Responsibilities:

• Build and maintain trusted client relationships by delivering consistent, media-centered solutions tailored to healthcare clients.

• Gain a comprehensive understanding of each clients business, industry trends, competitive landscape, and objectives to support strategic media recommendations.

• Maintain open, proactive communication with clients, keeping them informed and confident in the agencys approach and deliverables.

• Support the senior Account staff in promoting Agency technology offerings and media expertise, positioning the agency as a key strategic partner.

• Assist in the creation and execution of data-driven media strategies, collaborating closely with internal teams to ensure alignment with client objectives.

• Work with senior Account staff to identify new growth opportunities by proposing media solutions that address evolving client needs.

• Develop and present project briefs, marketing plans, and strategies for client initiatives, aligning all materials with the agencys data-focused, media-first approach.

• Manage the execution of client campaigns across digital media, ensuring accuracy, quality, and adherence to timelines and budgets.

• Monitor campaign performance with a data-driven mindset, analyzing metrics and optimizing strategies in collaboration with internal analytics and media teams.

• Partner with the Digital Operations team to ensure that the internal team has clear client direction and all necessary resources to achieve success.

• Prepare performance analyses and reports to support campaign evaluations, providing insights to inform future client strategies.

• Stay informed on emerging media channels, technologies, and industry trends, proactively applying new approaches to benefit clients.

• Encourage forward-thinking and adaptability within the team, promoting the adoption of innovative media and technology solutions.

• Support senior Account staff in providing guidance and direction to the account team, fostering a collaborative, results-driven culture.

• Offer mentorship and development opportunities for junior account staff, creating a positive and supportive environment for professional growth.

• Coordinate with internal departments, including creative, media, and technology, to deliver integrated client solutions that leverage the agencys strengths in healthcare media and technology.

Knowledge, Skills and Abilities: Qualifications -

• 5+ years of agency account management experience, with a strong focus on media strategy in the healthcare and pharmaceutical industries
• Experience in digital media, paid media strategy, and analytics/reporting, with an understanding of healthcare system dynamics

Relationship building -

• Ability to build and maintain client relationships with a focus on delivering value through media and technology

Communication & Interpersonal skills -

• Strong communication, presentation, and interpersonal skills, with the ability to articulate ideas clearly and persuasively

DEIB -

• Committed to diversity, equity, and inclusion, aligned with Greater Than Ones mission, vision, and values

Problem-solving -

• Demonstrated problem-solving skills with an ability to manage multiple accounts and project requirements

Strategy -

• Strategic thinking with a data-centric approach to media planning and client solutions

Organization -

• Organized and detail-oriented, capable of managing complex projects in a fast-paced environment

Confidence -

• Confidence in client-facing situations, able to present ideas and campaign results effectively to both internal and external audiences

About Us: Founded in 2000 and included in the "Top 100 Agencies" by Medical Marketing & Media, Greater Than One is an advanced media marketing and technology agency built for how customers experience health and wellness today. Through strategic media buys, inspirational content, and innovative technology, Greater Than One creates data-driven experiences that activate, delivering performance-proven outcomes. The agency is privately held and employee-owned, which gives us a unique advantage: our clients' success is our sole focus. We seek proactive, independent-minded individuals who thrive on innovation and the desire to exceed client expectations.