ServiceLink
Account Executive - Client Relationship - Phoenix, AZ
The Account Executive, Client Relationship is responsible to drive growth through account management and relationship building at all levels. The ideal candidate will possess strong communication and interpersonal skills to gain trust, achieve business objectives, and collaborate with all levels of management. ServiceLink, the unsurpassed leader in the mortgage industry, seeks a self-motivated, agile, and aggressive individual with a history of successful experiences in driving growth, prospecting clients, achieving sales growth and profitability by effectively selling ServiceLink’s Title, Appraisal, and Flood products and/or related services. This is a great time to join ServiceLink, where empowerment emboldens entrepreneurship.
A DAY IN THE LIFE
In this role, you will…
· Solicit Accounts and prospect for potential clients through referrals, conferences, and building new connections
· Maximize sales profitability, growth, and account penetration within an assigned client, territory, and/or market segment
· Sell ServiceLink’s Title, Appraisal, and Flood products and/or related services
· Consistently grow market share and revenue through the acquisition and retention of client business
· Use consultative sales approach to create value and a long-term, mutually beneficial business relationship
WHO YOU ARE
You possess …
· Drive and ambition
· A passion for identifying and building client relationships to drive market share and revenue growth
· 3+ years of Sales experience in the financial services industry
· High level of outstanding interpersonal skills and excellent verbal and written communication skills
· Ability to travel calling on existing and prospective clients
· Proven multi-discipline experience in the mortgage banking industry
WHO WE ARE
About us …
ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.
ServiceLink, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
DETAILED JOB DUTIES
· Promote/sell/secure appraisal and flood, title and settlement services orders from prospective customers through a relationship-based approach using an established book of business, loan officer, and broker relationships
· Use a consultative sales approach to create value along with long-term mutually beneficial business relationships
· Demonstrate products and services to existing/potential customers and assist them in learning ServiceLink processes and procedures
· Maintain relationships with clients by providing support, information, guidance, researching, making recommendations, recommending new opportunities, recommending profit and service improvements and offering our value add-ons to our prospective clients
· Identify business opportunities by identifying prospects and evaluating their position in the industry
· Cross-sell services by establishing contact and developing relationships, recommend solutions and matching them up with the appropriate internal resources
· Recommend and implement the development of strategies for acquiring new clients through individual and collaborative sales and marketing efforts
· Solicit Accounts and prospect for potential clients through referrals, conferences, and building new connections
· Maximize sales profitability, growth, and account penetration within tan assigned client, territory, and/or market segment
· Sell ServiceLink’s Title, Appraisal, and Flood products and/or related services
· Consistently grow market share and revenue through the acquisition and retention of client business
· Provide report status and updates to stakeholders
· Attend trade shows and department meetings as required
· Coordinate and schedule client visits and training
· Recommend, implement and monitor operational standards and procedures to ensure client satisfaction
· Coordinate and schedule client visits and training
· Remain current with all title and company requirements
· Monitor operational workflow to foster and ensure optimum client satisfaction
MINIMUM QUALIFICATIONS
· Prior settlement services / lending industry sales / operational experience demonstrating working knowledge of real estate and mortgage industry terms
· Bachelor’s degree in business, finance or related area preferred/or equivalent work experience
· Excellent verbal and written communication skills
· Excellent organizational skills and interpersonal skills
· Ability to use PC and widely used software packages, e.g., spreadsheets/Excel, word processing/Word.
· Ability to learn new software packages as necessary
· Ability to travel in a defined geographic area, calling on existing and prospective clients
· Ability to meet deadlines, plan and coordinate multiple projects simultaneously
· 3+ years prior Sales experience in the financial services industry
· Demonstrated multi discipline experience in the mortgage banking industry
WORK CONDITIONS
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Travel is required.
EQUAL OPPORTUNITY POLICY
ServiceLink, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Health insurance
- Life insurance
- Paid time off
- Travel reimbursement
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Location:
- Phoenix, AZ (Required)
Work Location: Remote