Hard Rock International logo Hard Rock International

Acquisition Manager

Full Time Hollywood, FL, United States of America
63,352 - 80,218 (Yearly) Added 2 days, 15 hours ago
Summary

LOCATION

Remote position with flexibility.

QUALIFICATIONS

Bachelor's degree in Marketing, Business, or a related field; 3+ years of user acquisition experience, particularly in DSPs, native ads, and affiliate marketing; strong analytical skills and familiarity with mobile marketing channels.

RESPONSIBILITIES

Develop and execute user acquisition strategies for social casino apps, manage DSP campaigns, plan native advertising campaigns, analyze performance metrics, and collaborate with teams to optimize campaigns.

INDUSTRY

Gaming and Entertainment

SHORT DESCRIPTION

Join Hard Rock Games as a Senior Customer Service Representative, where you'll drive user acquisition strategies and enhance customer engagement in a fast-paced gaming environment.

What are we building?

Hard Rock Games is a leader in offering world-class social and mobile gaming experiences. We’re seeking a dynamic Senior Customer Service Representative to join our team. If you’re passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.


Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Games taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?


What’s the position?

Responsibilities:

  • Develop and execute user acquisition strategies to drive growth and engagement for social casino apps.
  • Manage DSP campaigns, including setup, optimization, and performance tracking.
  • Plan and optimize native advertising campaigns for scalability and efficiency.
  • Oversee in-app affiliate marketing efforts, building and maintaining strong relationships with partners.
  • Analyze campaign performance metrics and implement A/B testing to improve results.
  • Collaborate with creative, analytics, and product teams to align campaigns with company objectives.
  • Leverage in-depth knowledge of the social casino or iGaming industry to identify opportunities and optimize campaigns.
  • Stay updated on industry trends, competitor strategies, and emerging technologies to inform UA strategies.


What are we looking for?

  • Bachelor's degree in Marketing, Business, or a related field.
  • 3+ years of experience in user acquisition, with expertise in DSPs, native ads, and affiliate marketing.
  • High-level knowledge of the social casino or iGaming industry, including market dynamics and player behavior.
  • Strong knowledge of mobile marketing channels and campaign management tools.
  • Analytical mindset with experience in using data analytics platforms (e.g., Google Analytics, Tableau).
  • Proven ability to optimize campaigns for ROI and user LTV.
  • Excellent communication and collaboration skills.
  • Preferred: Experience in the social casino or iGaming sector


What’s in It for You?

  • Competitive compensation.

  • Medical, dental, and vision coverage options.

  • Employee discounts.

  • Career advancement opportunities.

  • Start-up culture backed by a globally recognized brand.

  • Opportunity to deliver a best-in-class customer experience.


Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).


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