Administrative Assistant
LOCATION
In person, serving Washington County
QUALIFICATIONS
High school diploma or equivalent (preferred), 1 year of experience as an Administrative Assistant or Receptionist (preferred), and 1 year of customer service experience (preferred).
RESPONSIBILITIES
Manage billing and insurance tasks, including verifying client funding sources, scheduling appointments, and ensuring timely communication. Assist in recruiting and hiring, manage client referrals and payment collections, and oversee administrative communications and documentation.
INDUSTRY
Behavioral Health Services
SHORT DESCRIPTION
Crimson Heights is seeking an Administrative Assistant to support behavioral health services for teens and young adults, focusing on billing, client communication, and administrative tasks.
About us
At Crimson Heights, our mission is to help teens and young adults with social emotional and behavioral challenges move closer independence. Crimson Heights provides in clinic and community-based behavioral health services to Washington County . We’re committed to bringing passionate and client centered care to our communities. If you think you’re a good match to join our team, please review the description below and send us a resume- We look forward to hearing from you!
VOB’s Billing and Insurance
- Check sessions everyday and ensure the correct funding source is attached to each client. (Copay or Coinsurance). Insurance contracted rate.
- Insure default service is set up correctly on each client
- Bill out copays and private pay sessions daily.
- Run VOB’s - Enter client demographic information into simple practice, add client contacts, Monitor privacy practice documents and all on boarding document for new clients, set default services accurately for all new clients or when funding source changes, add insurance type and payer ID to all new clients
- - Manage client inquiry list, follow up with clients biweekly monthly to ensure clients in the queue are being communicated with and that we are getting them serviced as soon as possible.
Admin
- - Take phone calls schedule appointments, including updating scheduling system, and writing in Google chats when a clinician has an appointment with a client
- - Help with recruiting and hiring new functional skills specialist behavior technicians, Licensed Mental Health Clinicians, and behavior analyst. Setting up Interviews, and screening questions to ensure they are at right fit.
- - Work with steamroller copy to help with our promotional brochures, infographics and name badges.
- - Manage client referral list, run verification of benefits for medicaid every month.
- - Manage all private pay payments, coinsurance, copayments, deductibles, send emails and make phone calls to collect payments or set up payment plans.
- - Manage the psych eval and ADOS testing system to ensure parents are meeting with an evaluator for an ADOS and then receiving the appropriate questionnaire to fill out for the BASC and SRS, sending the psychologist the results of these questionnaires.
- - Ensure pre-authorizations and marketing contacts are entered and managed.
- - Manage and update the company team roster ensure everything on the roster is up today and all the columns are filled out for each employee.
- - Check all faxes through hello fax and ensure information is disseminated to the appropriate person when a fax comes through.
- - Help manage team lead requirements ensure they are doing monthly team meeting quizzes and staying up-to-date with all their job duties and responsibilities through our team lead checklist.
- - Timely and efficient communication through Google chats, managing the admin to do list and other task list items that you are tagged in are done in a reasonable amount of time.
- Check the mail daily and sort mail and deliver to the appropriate recipient, go to the bank and cash checks into the company account as needed.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative Assistants & Receptionists: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
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