Appointment Coordinator

Greve Chrysler Jeep Dodge Ram is a forward-thinking group that believes that our employee experience is equally as important as the experience we provide our customers. Greve Chrysler Jeep Dodge Ram is proud to announce that we are looking for a Service Department Appointment Coordinator to join our team!

Greve Chrysler Jeep Dodge Ram is growing and we take customer service seriously, providing our customers with a world class experience. We are looking to add a reliable, full time, Service Appointment Coordinator to our team. Greve Chrysler Jeep Dodge Ram is a company that offers a wonderful team environment, training, support for our employees, and great benefits! If you are Humble, and have a positive attitude, apply today, and join our winning team!!

Responsibilities

• Integrity – Doing what is right, even when no one is looking.
• Attitude – Serving together, being flexible, and having a positive attitude to create a better environment for our customers and associates.
• Knowledge – Continual improvement through personal and professional growth.
• Trust – Building open and honest relationships with transparent communications.
• Associates exhibit the company’s core values.
• Receive all incoming service calls.
• Establish relationships with customers wishing to make an appointment.
• Schedule service appointments for customers with the service department.
• Advise customers of needed factory required services.
• Responsible for following up on booked and missed appointments.
• Make proactive outbound calls to develop business from our customer data base.
• Organize and market to customers using campaigns from our CRM (Customer Relationship Management system) or from our internal sales program.

Job Benefits:

• Aggressive pay plans that reward exceptional performance
• Tuition Free College Degrees
• Flexible Scheduling
• Health Insurance
• Life Insurance
• 401(k) plan
• Paid Time Off
• Employee Purchase Discount Plan
• Equal Opportunity Employer
• Aggressive marketing strategy coupled with state-of-the-art internet marketing
• Commitment to family lifestyle, always closed on Sunday.

Job Requirements:

• Knowledge and well versed in Microsoft Office and general computer skills.
• Communication skills, both internal and external.
• Organization skills
• Able to manage one’s self to create, implement and report back the results of any promotion or campaign that is implemented.

ABOUT US

At Greve Chrysler Jeep Dodge Ram, we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Chrysler, Dodge, Jeep and RAM models and a large selection of quality pre-owned vehicles.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer Service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person