Area Recovery Manager

Birth Tissue Donor Services honors a mother’s decision to donate birth tissue in support of the need for transplantable human tissue. The generosity of these donors enables breakthrough medical applications that can restore vision and heal burns or surgical wounds.

BTDS is committed to providing exceptional service to our hospitals, physicians, and expectant parents and has become the preferred choice partner for birth tissue donation. We are looking for ambitious team members with a strong work ethic, integrity, and a shared passion for our mission.

We are currently seeking one full-time Area Recovery Manager (ARM) to lead our program in Washington, PA. This individual will work at both the hospital in Washington and our office in Bridgeville. ARMs are responsible for a wide range of management and administrative duties, as detailed below.

Please note that candidates must be able to meet all hospital vendor-credentialing requirements, which typically include verifiable immunization against hepatitis B, influenza and other communicable diseases.

BTDS follows all hospital policies, regulations and procedures as well as aseptic technique and OR protocols. Professionalism and a positive attitude are a must while representing BTDS.

Duties Include:

• Managing day-to-day operations of local office
• Handling issues with and education of local hospitals, doctors’ offices and other BTDS hospitals, as needed
• Tracking office supplies
• Assisting VP of Recovery Operations, Director of Development and Recovery Coordinators with hospital relations
• Conducting in-services per request
• Completing informed consent, donor screening and acceptability with potential donors
• Acquiring birth tissue
• Coordinating transportation of acquired tissues, blood samples and/or cultures to assigned destinations
• Completing donor chart documentation thoroughly and accurately
• Assisting in the field and helping other recovery coordinators complete their cases; fills in as needed for RCs who are unavailable and also assists during times with heavy case volumes
• Assisting with audits and training/annual competency preparation such as copies, agenda and documentation, etc.
• Providing field support to include but not limited to: preparation of BTDS portfolio/donor registration packets, kit prep, expo/marketing opportunities, onboarding/training file preparation, donor ID logs, supply logs, promotional supplies, etc.
• Handling incoming/outgoing shipments (FIFO supply log), phone calls, and visitors
• Assisting local BTDS leadership in supply preparation and case activity

Minimum Qualifications:

• Associate degree
• At least two years of management experience
• Valid state driver’s license and reliable transportation
• Basic understanding of medical terminology or experience desired
• Basic computer skills
• Exceptional work ethic
• Excellent/outstanding communication, customer service, and organizational skills

Preferred Qualifications:

• Bachelor's degree and/or successful completion of a health care technical or professional program (Allied Health, EMT, Nursing, CST/ST, or Hospital Corpsman)
• At least one year of experience in health/medical field; surgical experience and/or OPO, tissue recovery, and/or eye banking experience preferred
• At least three years of supervisory experience
• Administrative/office management experience
• Project-management experience
• CTBS or preparing to obtain CTBS
• Proficiency in sterile and aseptic technique

Job Type: Full-time

Pay: Compensation is a combination of salary, production bonuses, and case pay

Work Remotely: No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• Are you willing to undergo a background check AND provide three professional references?

Work Location: Multiple locations