Assist General Manager

Job Overview
We are seeking a dynamic and experienced Assistant General Manager to lead our team and oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills, a passion for the food service industry, and a commitment to delivering exceptional customer experiences. This role requires a hands-on approach to managing staff, inventory, and overall restaurant performance.

Responsibilities

• Your responsibilities as Assistant General Manger include but not limited to:

● Assisting the General Manager

● Act as General Manager in their absence

● Ensure policies are upheld and report concerns to the General Manager

● Streamlining the restaurant processes to improve guests experiences

● Opening and closing the restaurant

● Daily responsibility to reduce labor without negatively effecting service

● Maintain a monthly inventory

● Maintain primecosts

● Ordering: liquor, wine, beer, bar consumables, bar & restaurant supplies, janitorial supplies, kitchen (when necessary).

● Updating bar order guide with new product and pricing

● Scheduling for FOH and BOH departments (if needed). Adjusting the schedule based on the needs of the restaurant & bar

● Assist General Manager with employee relations including recruiting, interviewing, hiring, onboarding, firing, discipline or corrective action for all FOH & BOH staff as needed

● Active role leading and developing our hourly staff by training and mentoring FOH staff in all departments while promoting Press Room’s culture

● Manage and oversee the hostess department

● Having a strong floor presence while resolving customers’ questions and grievances in a professional manner

● Ensuring that the restaurant adheres to pertinent health and safety regulations. Maintain the facility while upholding our standards of excellence and hospitality

● Monitor compliance with safety and hygiene regulations

● Work with the marketing coordinator on brand marketing

● Represent restaurant to the public while building community relationships

• Understanding restaurant concept and accurately introducing the restaurant to potential clients

• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word.

• Maintain accounts, including traces, creating, sourcing, and updating bookings, and the execution of Banquet Event Orders.

• Comply with restaurants standards for sales and marketing, while working harmoniously and professionally with co-workers and Management team.

• Assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on setup and clean up when necessary.

• Perform other tasks or projects as assigned by management.

• Maintain an inventory of all standard department supplies and printed materials, including but not limited to Catering Corporate and wedding packets, special menu cards and velum.

• Assist clients and seek out solutions to requests in a friendly, caring, and helpful manner.

• Respond efficiently and accurately to customer complaints

• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend and implement ways to reach a broader audience (e.g. social media ads)

Experience

• Proven experience in restaurant management or food service management is essential.
• Strong knowledge of inventory control processes and cash handling procedures.
• Demonstrated ability in team management, staff training, and supervising diverse teams.
• Familiarity with Aloha POS or similar point-of-sale systems is preferred.
• Experience in catering operations is a plus but not required.

Join us in creating an exceptional dining experience for our guests while leading a dedicated team in a fast-paced environment!

Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training

Shift:

• Day shift
• Evening shift
• Night shift

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• San Jose, CA 95113 (Required)

Ability to Relocate:

• San Jose, CA 95113: Relocate before starting work (Required)

Work Location: In person