Assistant Account Manager

TikTok Assistant Account Manager – Join Our Creative Team!

Are you obsessed with TikTok and thrive on building meaningful connections? Have you explored TikTok Shop and felt the buzz of its potential? If you’re excited by the idea of helping creators shine and navigating the fast-paced world of TikTok e-commerce, we want to hear from you! We’re looking for a motivated, creative, and proactive TikTok Assistant Account Manager to join our dynamic team and help drive success on the platform.

At Outlandish Digital, we’re at the forefront of TikTok services and e-commerce, empowering content creators to monetize their passion and grow their brands. As the leading agency for influencers, we provide personalized guidance and support to help creators at all stages. Whether you’re already a social media pro or have a strong passion for TikTok and are eager to learn, you’ll find a place with us. Join our innovative media company and help shape the future of influencer marketing and e-commerce!

What You’ll Be Doing:

• Running Daily Operations: Handle the day-to-day activities within the TikTok Shop, including working with creators, providing excellent customer service, and following up on sales and orders.
• Data-Driven Insights: Monitor shop performance and analyze data, delivering actionable insights and regular reports to the Account Success Manager.
• Building Strong Relationships: Communicate directly with customers, addressing feedback and resolving issues to ensure a positive and seamless shopping experience.
• Learning & Growing: Begin with a 2-month training period, where you’ll learn the ins and outs of managing TikTok Shops. After successfully completing this phase, you'll be promoted to co-managing shops alongside the Account Success Manager.
• Career Development: Continuously improve your skills through training and performance reviews. High performers will have opportunities for growth, including the potential to become an Account Success Manager—leading new shop launches, mentoring Assistant Account Managers, and building high-performing teams.

Qualifications/Desired Background:

• Experience with TikTok Shop
• CRM
• B2B
• Marketing Background/Creator MSN
• Personal Experience in E-Commerce Shop
• Bilingual is plus, specifically in Spanish
• Ability to work PST hours

If you’re ready to be part of an exciting and innovative team and help shape the future of TikTok e-commerce, apply now! Let’s make something outlandish together!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Commute:

• Santa Monica, CA (Required)

Ability to Relocate:

• Santa Monica, CA: Relocate before starting work (Required)

Work Location: In person