Assistant General Manager
LOCATION
Raleigh, NC
QUALIFICATIONS
Multiple years of experience managing upscale, high-volume restaurants, excellent customer service skills, organizational skills, detail-oriented, and able to work long hours (45-50 hours per week).
RESPONSIBILITIES
Oversee planning, organizing, training, and leadership to meet sales, employee retention, guest service, food quality, and sanitation objectives; ensure compliance with policies and procedures; manage cash handling, staffing, and marketing activities.
INDUSTRY
Hospitality / Restaurant
SHORT DESCRIPTION
Seeking an experienced Assistant General Manager to lead operations at Cape Fear Seafood Company, ensuring high standards in service, food quality, and employee development while promoting a positive work environment.
Raleigh's premier seafood group, Cape Fear Seafood Company, is looking for an experienced Assistant General Manager. Candidates should have multiple years managing upscale, high-volume restaurants, can manage & work well with other staff members, stay positive while working long hour days, organized, detail oriented & have excellent customer service. Must be able to consistently work an average of 45-50 hours a week. If you are looking for a company with plenty of room for growth and opportunity, you are encouraged to apply.
Summary of Position:
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Duties & Responsibilities:
- Be a visionary, let's grow.
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions.
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strive to develop your staff in all areas of managerial and professional development.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Restaurant management: 2 years (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
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