Assistant Manager

Unity Resale Shoppe, LLC Assistant Manager

Exciting News!! We're thrilled to announce the expansion of Unity Resale Shoppe with a brand new location on De Pere’s east side. This presents a fantastic opportunity for a dynamic individual who loves working with volunteers, customers, and donors. Be part of our journey of growth and meaningful impact!

As the Assistant Manager, you'll play a crucial role in overseeing and guiding the business operations of the shoppe. This includes managing a volunteer-based staff, marketing to shoppers and donors, meeting financial goals, and ensuring an inviting environment for everyone involved. Your responsibilities will span from customer service and merchandising to inventory management and online sales.

Schedule: This position will include a work schedule of 30-40 hours per week within normal store business hours with the flexibility of weekly and weekend adjustments as needed. Store hours are Monday - Thursday 10:00 am 6:00 pm, Friday 10:00 am - 4:00 pm, and Saturday 10:00 am - 2:00 pm.

Key Job Duties:

• Be an expert on all aspects of the Shoppe and its operations.
• Manage the Shoppe on Mondays and be available weekly as determined by Shoppe Manager. When on-call, must be able to be at the Shoppe in less than 60 minutes if needed.
• Contact landlord when issues arise and make emergent decisions while notifying the Development Director as well as the Shoppe Manager.
• Troubleshoot any issues with the Point Of Sale (POS) system or other technical issues that may arise
• Assist in recruiting, training, managing and retaining volunteers.
• Lead and assist volunteers with daily needs of the shoppe.
• Manage money and change in the safe as necessary for Shoppe operations.
• Contact volunteers when needed to fill vacant shifts.
• Assist donors with the loading and unloading of donations including large household goods and furniture.
• Provide top notch customer service to customers by answering questions, addressing concerns, checking out their items, getting hard to reach items, etc.
• Perform merchandise rotations a minimum of once weekly with new and appealing items to create the ultimate shopping experience.
• Stage and arrange the showroom floor by placing and moving items on a weekly basis.
• Utilize social media such as Facebook and Instagram to share photos and garner interest from customers.
• Research product value determination for both in store and online sales.
• Select, photograph, post and manage all online sales and online inventory via channels to include; eBay, Facebook Marketplace, Poshmark, etc. generating a minimum of $500-$1,000 monthly in sales.
• Represent the Unity Resale Shoppe at community functions when needed.
• Assist with projects and assignments as needed.

Why Unity? Unity is dedicated to supporting your well-being, growth, and success with a range of valuable benefits!

Health: We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well.

Life: Unity values work-life balance, offering paid time off, extended illness and injury bank, bereavement leave, an Employee Assistance Program, and fitness membership reimbursement to support your personal needs and interests outside of work.

Security: For your financial peace of mind, Unity offers a 403(b) retirement savings plan, group life insurance, voluntary life insurance, as well as accident, critical illness, and disability insurance options.

Compensation: We reward your skills and commitment with competitive pay, overtime opportunities for hourly roles, and mileage reimbursement for roles that travel into the community.

Career: Grow with Unity through internal and external learning opportunities, education assistance, and leadership development programs designed to support your professional journey.

All new employees are eligible for benefits on the first of the month following their date of hire.

For a full list of benefits: https://unityhospice.org/careers

Apply now for this exciting opportunity to make a difference while growing professionally. Join us at Unity Resale Shoppe and be part of something special! Let’s embark on this journey together!

• Three years of experience in retail management is preferred, willing to train.
• At least two years of retail experience and leading people.
• At least one year of retail staging or merchandising experience preferred.
• Experience working with and/or supervising volunteers preferred.
• Valid Wisconsin Driver’s License, reliable transportation, and proof of current automobile insurance coverage.
• Associate of Business Management, or equivalent combination of education and work experience.
• Must be 18 years of age or older.