Assistant Vp, Digital Marketing/Brand Standards

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians.

Why join Scripps Health?

AWARD-WINNING WORKPLACE:

• Selected as one of the 100 Best Places to Work for 2024 by Fortune Magazine and the Great Place to Work Institute for the 16th time. A remarkable achievement as only five healthcare organizations nationwide made the list, and Scripps is the sole healthcare provider in California to be recognized.

• Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024.

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.

• Key Responsibilities

• Digital Marketing Strategy: Develop and execute a comprehensive digital marketing strategy across all digital platforms, including websites, social media, email marketing, and digital advertising.

• Patient Loyalty and Retention: Lead initiatives to enhance patient loyalty and retention, fostering long-term relationships through targeted programs and engagement strategies.

• Brand Reputation Management: Oversee brand reputation across all digital channels, ensuring a consistent and positive online presence.

• Data Analysis and Campaign Optimization: Utilize patient data and campaign analytics to identify trends, assess performance, and refine marketing approaches for optimal results.

• Cross-Department Collaboration: Partner with IT, clinical services, and other departments to deliver a cohesive, patient-centric digital experience.

• Team Leadership: Manage, mentor, and inspire a team of digital marketing professionals, setting clear goals and cultivating a culture of innovation and excellence.

• Digital Trends and Tools: Stay at the forefront of digital marketing trends, tools, and best practices to maintain a leading-edge approach within healthcare marketing.

• Brand Consistency: Ensure alignment of messaging and brand standards across digital and traditional marketing channels in coordination with the broader marketing team.

• Budget Management: Oversee the digital marketing budget, allocating resources strategically to maximize impact and return on investment.

• Electronic Medical Record (EMR) Integration: Collaborate closely with the IT department to leverage the EMR system for enhanced patient communication and targeted marketing initiatives.

• Digital Product Management: Demonstrate expertise in web product management, web development, and digital strategy to drive patient engagement and enhance the online patient experience.

Education:

Bachelor’s degree in Marketing, Communications, Business, Psychology, or a related field.

Minimum of 7 years in digital marketing, including at least 5 years in a leadership role, ideally within the healthcare sector.

Proven track record in designing and executing successful digital marketing campaigns and loyalty programs.

Deep knowledge of digital analytics, SEO/SEM, social media, email marketing, and CRM systems.

Strong technical acumen, including understanding of API integrations and website development.

Exceptional leadership abilities with a focus on fostering a high-performing team.

Preferred Qualifications:

Master’s degree in Health Care Administration or an MBA.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.