Associate Digital Operations Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Assoc Digital Operations Manager provides support for marketing updates across T-Mobile's Prepaid brands for digital, driving daily marketing updates through business operations and project management. Leads creation, maintenance and operation of marketing updates across web applications. Works with partner teams to understand their marketing requirements to meet those needs on time, with quality and exceeding customer satisfaction standards. The ideal candidate will have a strong background in digital marketing, campaign management, project management, campaign analytics and familiarity with campaign execution workflows. Experience working with creative and authoring teams.

This role is available at our Bellevue, WA; Frisco,TX and Atlanta, GA offices!

Offering three days a week in office hybrid work!

Job Responsibilities:

• Leads the hard good marketing requirements intake, submission, project management, feasibility, and triage of change requests and communicates standard methodologies working across functional teams.
• Drives strategy alignment and implementation of marketing campaigns on customer facing digital properties.
• Focuses on business analysis and execution of device and accessory marketing launches, pricing and promotions, product availability and product specification changes.
• Participates in staging and production validations; communicate deployment scheduling and catalog freeze dates.
• Finds opportunities for automation and simplification of our internal processes, tools, and deliverables.
• Compiles key metrics and outputs for daily, weekly, and monthly reporting.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

• Bachelor's Degree or equivalent experience, in related field

Work Experience:

• 2-4 years of Digital/web marketing content production and management

Knowledge, Skills and Abilities:

• CMS(Worfront), Excel, Jira, Sharepoint and Confluence
• Ability to lead a matrixed team to hit goals or complete deliverables within a set timeframe.
• Ability to use dashboards including Tableau, Power BI and Adobe data visualization tools to analyze data.
• Ability to communicate updates clearly and accurately to Operations, Translation Teams, Digital Business Managers, T-Studios, OEM and external partners.
• Expertise in presenting status updates of campaign and project details to key team members with pinpoint accuracy and quality assurance.
• Ability to work with highly technical and operations teams, while prioritizing multiple projects in a fast-paced environment

• At least 18 years of age
• Legally authorized to work in the United States

#LI-Corporate

Base Pay Range: $58,900 - $106,300

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.