Associate Director, Growth Marketing
LOCATION
Preference for working in Detroit, but open to remote work for the right candidate.
QUALIFICATIONS
Bachelor's degree in marketing, business, communications, or related field; 7+ years of experience in marketing or with a retail, ecommerce, or subscription business; 2+ years managing direct reports or vendors; experience with marketing technology and data analytics.
RESPONSIBILITIES
Build and optimize user journeys to enhance engagement; partner with various teams to deliver targeted customer acquisition offers; manage paid media strategies; increase volume of registered users; lead engagement efforts across channels; collaborate with brand marketing for lead generation and conversion.
INDUSTRY
Media and Publishing
SHORT DESCRIPTION
Crain Communications is looking for an Associate Director, Growth Marketing to drive growth within its subscriptions team for various premium brands, focusing on user engagement and conversion optimization.
- Partner with research and editorial teams to understand the unique value proposition of our brands’ subscription products and how they meet the needs of different audiences
- Partner with the pricing and analytics team to identify and target customer segments with acquisition offers and build marketing plans to deliver these offers based on their likelihood to subscribe
- Partner with onsite testing and marketing automation teams to build, test, measure, and continually optimize programs
- Partner with research and analytics to identify subscriber conversion opportunities across audiences and the conversion funnel
- Partner with editorial, onsite testing, and marketing automation teams to test and optimize programs including engagement and conversion journeys
- Manage day-to-day relationship with our paid media agency with responsibility for messaging/creative, testing strategy, customer acquisition cost, performance, and budget pacing across brands and channels
- Fill top of funnel and increase volume of registered users via paid media and on-site marketing efforts to fuel subscription growth
- Lead prospective subscriber engagement efforts in partnership with product and marketing automation teams across owned and operated channels
- Partner with brand marketing and events teams to collaborate on opportunities for lead generation and conversion for both individual and group audiences
- Understanding of business goals, how marketing metrics and KPIs align with overall business objectives, and ability to translate data insights into actionable marketing strategies
- Experience directly executing or managing paid media programs, specifically search and social
- Experience with marketing technology including marketing automation platforms including ESPs (Sailthru preferred) and analytics programs and tools (Adobe Analytics, Google Analytics, Tableau)
- Understanding of customer data and experience implementing meaningful targeting, segmentation, and personalization
- Track record of developing testing agendas and activating A/B tests with measurable results
- Excellent oral and written communication skills; ability to work effectively across technical and non-technical stakeholders
- Willingness to collaborate in a multi-brand, cross-functional environment.
- Continuous learning and staying-up to date with latest developments in subscriptions, marketing, and data analytics
- Bachelor’s degree, preferably in marketing, business, communications, or related field
- 7+ years experience, preferably in marketing or with a retail, ecommerce, or subscription business
- 2+ years managing direct reports or vendors
- Preference for working in Detroit, but open to remote work for the right candidate
Environmental Demands
- An “in-office” role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves.
- A “remote” role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC.
- A “hybrid” role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager’s approval, subject to change.
- Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week.
Many positions will also include work done in “the field.” Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work.
Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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