Associate Director Of Alumni And Donor Engagement

Job Description

The Associate Director of Alumni and Donor Engagement will work closely with the Director of Alumni and Donor Engagement to develop and implement a strategic plan that will engage, cultivate, and steward UIndy alumni and donors to help meet the goals of the Office of Advancement. The Associate Director will help maintain and enhance alumni engagement opportunities and stewardship operations. Primary responsibilities include managing the alumni social media accounts; helping to plan, promote, and staff events; crafting donor-centric messages and engaging content for social media, videos, emails, other alumni and donor communications; overseeing the acquisition of student scholarship recipient thank you notes for endowed fund donors; increasing young alumni engagement opportunities; managing a team of student workers, and assisting with general operations within the alumni and stewardship office.

Requirements/Minimum Qualifications:

• Bachelor’s degree required (preferably in Communications, English, Public Relations or related field)
• Experience in social media and event management preferred
• Office experience working with a small office team, proficiency with Microsoft Word, Excel, Google Workspace, and Customer Relations Management Databases

Competencies/Other Characteristics:

To perform the job successfully, an individual will demonstrate the following:

• Excellent verbal and written communication, customer service, and problem-resolution skills.
• Strong project management, organizational, and multitasking skills, with a high attention to detail.
• Can work independently and collaboratively with colleagues in a team environment.
• Ability to work evenings and weekends as required for special events.
• Proficient in social media platforms, Microsoft Office, and Google Workplace. Experience working in email marketing platforms, CRMs, GiveCampus, Thankview, or other fundraising platforms preferred.
• Knowledge of principles, practices and ethics of fundraising preferred.
• Follow the guidance and direction of supervisor(s).
• Demonstrate respectful, ethical, responsible behavior.
• Abide by the University’s policies, procedures, and rules.
• Perform employee responsibilities as detailed in employee handbooks and policies.
• Demonstrate regular and predictable attendance and punctuality.

Essential Functions:

• Manage the UIndy Alumni Association social media accounts by creating a strategic social media plan and engaging content.
• Help with the promotion, set-up, run-of-show, and tear-down of alumni and donor events (some evenings and weekends required).
• Write, design, and send targeted emails to alumni and donors promoting UIndy events, UIndy updates, etc. (ie. monthly newsletter.)
• Coordinate the acquisition of thank you notes from student scholarship recipients for endowed fund reports, stewardship marketing, and other Office of Advancement needs.
• Effectively use storytelling to craft compelling donor-centric stewardship messages and videos.
• Develop and coordinate video content to showcase gift impact and upcoming events.
• Promote the University of Indianapolis Specialty License Plate through emails and mailings.
• Collaborate with Advancement staff to pull donor data and lists from Raiser’s Edge for stewardship purposes and ensure constituent bio/demo updates are made.
• Manage a team of student employees to ensure tasks such as videos, emails, notecards, birthday cards, and social media posts are being completed accurately and professionally.
• Help develop young alumni engagement opportunities.
• Work with the Office of Marketing and Communications to help create marketing content for alumni and/or donor events, programs, reunions, anniversaries, and the advancement website.
• Assist with coordinating targeted mailings for the UIndy Alumni Association and endowed fund contacts.
• Assist in updating stewardship letters annually.
• Manage the Alumni Association email account and reply or forward messages as needed.
• Assist as needed with UIndy Day, Giving Tuesday, and other crowdfunding campaigns that may arise.
• Assist Associate Director of Annual Giving with the promotion of other advancement initiatives such as the new employee orientations, employer matching gift program, and student philanthropy education.
• Collaborate with Alumni Engagement, Advancement, and Athletic staff to maintain an integrated communication calendar.
• Assist with the alumni award processes, promotions, and events.
• Assist with departmental reunions, anniversaries, events as needed.
• Help Director review and implement a stewardship matrix, including communication for giving societies, to help ensure engagement efforts are occurring consistently.
• Assist with maintaining general stewardship and alumni promotional gift items.
• Participate in Alumni Board meetings.
• Gain proficiency in Raiser’s Edge and a greater understanding of the data that is stored in order to more effectively use reports, queries, and exports.
• Help gather and consolidate data to track the success of engagement efforts.
• Work cooperatively and collaboratively with other employees in the spirit of teamwork and collegiality to advance University fundraising goals and comply with University policies and guidelines.
• Perform other duties as assigned, including some nights and weekends. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan - 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.