Associate E-Commerce Manager - Asia

Description

$90,000 - $110,000

Position Overview

We are seeking a proactive and detail-oriented Associate E-Commerce Manager to drive the performance on key Chinese e-commerce platforms, including Tmall, JD.com, and Douyin. This role is essential for driving sales, enhancing brand visibility, and optimizing performance in the highly dynamic cross-border e-commerce market in China as well as broader Asia.

The ideal candidate will possess a strong understanding of China's e-commerce landscape, excellent organizational and analytical skills, and the ability to collaborate across teams and agencies to achieve ambitious growth targets.

Essential Job Duties

• 
  Platform Management
  • Manage and optimize storefronts on Tmall, JD.com, and Douyin, ensuring accurate product listings, compelling content, and brand alignment.
  • Develop and execute platform-specific promotional strategies, campaigns, and activities to maximize sales and engagement.
  • Analyze and interpret platform performance metrics, implementing continuous improvements to drive revenue and ROI.


• Marketing & Campaigns
  • Coordinate with internal marketing teams and external partners to develop localized campaigns tailored to each platform’s audience and trends.
  • Collaborate on Douyin (TikTok China) content strategies, including short video and live-streaming promotions, to build brand awareness and convert viewers into customers.
  • Monitor competitor activity to stay ahead of market trends and identify growth opportunities.
• 
  Operations & Logistics
  • Ensure smooth operational processes, including inventory management, order fulfillment, and cross-border logistics.
  • Work closely with the supply chain and customer service teams to address any operational issues and maintain a high customer satisfaction rate.
• 
  Relationship Management
  • Build and maintain relationships with agency and / or platform representatives, negotiating favorable terms and securing opportunities for enhanced visibility.
  • Act as a liaison between internal stakeholders and external agencies to align goals and execute strategies effectively.
• 
  Data & Reporting
  • Track KPIs across all platforms and create detailed reports for internal stakeholders, providing actionable insights and recommendations.
  • Use analytics to measure campaign effectiveness, customer behavior, and sales performance.

Requirements

• 3 - 5 years in e-commerce management, preferably with experience on Tmall, JD, or Douyin.
• Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Strong understanding of Chinese e-commerce platforms and digital marketing trends.
• Proficiency in data analysis tools and Excel; experience with platform-specific dashboards is a plus.
• Ability to multitask, prioritize, and work in a fast-paced environment.

Competencies

• Knowledge of cross-border e-commerce regulations and consumer behavior in China.
• Experience with live-streaming campaigns or influencer marketing strategies.
• Fluent in Mandarin and English, with excellent communication skills is plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, the duties require the use of the hands to type and the ability to communicate, requires the ability to move about, some duties may occasionally require the ability to lift to 10lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Privacy

Your application for this position is subject to Designs for Health's Privacy Notice for Job Applicants and Workforce Members. Designs for Health does not sell your personal information, nor does Designs for Health share it for purposes of cross-context behavioral advertising.

Our Commitment to Diversity, Inclusion & Belonging

Designs for Health is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment where all employees can grow and thrive. Our employees form meaningful and often life-long connections while working at Designs for Health. We are all passionate about our mission of designing a well world, together.

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