Avp, Marketing Campaigns
LOCATION
Remote/Hybrid (specific location not mentioned)
QUALIFICATIONS
Bachelor’s degree in marketing or related field, 5+ years of campaign marketing experience, SQL and CRM experience, and strong interpersonal skills. Banking or financial services experience is a plus.
RESPONSIBILITIES
Oversee marketing campaigns across various channels, collaborate on campaign assets, analyze performance metrics, create personalized messages, ensure compliance with industry regulations, and manage a team of Marketing Specialists.
INDUSTRY
Banking/Financial Services
SHORT DESCRIPTION
The AVP, Marketing Campaigns will drive customer acquisition, engagement, and retention for Axos Bank's online banking services through effective strategy, execution, and optimization of comprehensive marketing campaigns.
- Oversee the execution of marketing campaigns across various channels, including email, SMS, Push, automated direct mail, content marketing, and more for acquisition, deepening and retention across client segments and the overall consumer journey.
- Collaborate with the creative team to develop compelling campaign assets, including copy, visuals, and multimedia content that reflect the bank's brand identity.
- Assist in monitoring and analyzing campaign performance metrics, providing regular reports to stakeholders.
- Uses segmentation and personas to create personalized marketing messages that resonate with different customer segments.
- Use data insights to recommend improvements and optimize future campaigns.
- Stay updated on industry trends, competitor activities, and customer preferences to identify opportunities for new campaigns and enhancements to existing ones.
- Ensure all marketing materials and campaigns adhere to industry regulations and standards, maintaining the bank's commitment to compliance.
- Ensure campaigns are delivered on time and within budget.
- Utilizes strong analytical ability to design and evaluate end-to-end client experience across multiple channels and client touchpoints.
- Articulates and advocates for marketing campaign development needs and works with key stakeholders to ensure implementation, communication plans are in place.
- Collaborates with partner Marketing teams to measure program success and optimize accordingly, consistently planning, supervising and tracking performance to reach and convert the right target audiences
- Oversee and develop a team of Marketing Specialists, helping to streamline department operations, processes, and reporting while ensuring coverage for all client business units.
- Create and continuously improve workflows and templates for campaign planning, business unit meetings, project execution, and campaign reporting.
- Review project plans, content, design, and various other work generated by the Marketing team, ensuring brand, messaging, and audience accuracy, consistency, and compliance.
- With internal partners and external vendors, coordinate the content, messaging, design, and tracking of marketing efforts in: paid media, email, print, direct mail, broadcast, website, social, SEO, and other key channels.
- Bachelor’s degree in marketing or a related field, higher level degree preferred
- 5+ years of campaign marketing experience
- 1+ years of SQL experience
- CRM experience
- Omnichannel marketing campaign experience required
- Banking / financial services experience a plus
- Experience leading and managing marketing campaigns in a variety of advertising platforms
- Experience with personalization practices across channels is a plus
- Superior change management and leadership skills
- Ability to negotiate and influence others
- Independent decision-making ability
- Strong interpersonal and communication skills
- Strong attention to detail, analytical skills and data-driven thinking
- Inherent growth mindset and ability to adapt and thrive in a changing workplace
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Demonstrates and exemplifies those values and characteristics which are essential to the Marketing Team’s success:
- Great attitude: realize that the energy and attitude they bring impacts not only their performance but the performance of those around them
- Transparency: are direct, factual, and straight-forward
- Flexibility: ask questions for greater insight, and make recommendations relative to alternatives, options or other solutions
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
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