B2B Account Manager

Company Overview:

Krate Tactical is a leading provider of premium tactical gear and equipment, including OTF Knives, both steel and cardboard targets, dynamic target systems, trauma and survival bags, and tactical gear designed for shooting enthusiasts, law enforcement, and outdoor adventurers. We pride ourselves on delivering high-quality, reliable products that our customers trust. We back all of our products with a Lifetime Warranty, and aim to provide the highest level of service and support to our customers. Our mission is to serve, supply, and support the freedom-loving community; to support our clients in their training, recreational, and professional pursuits by offering top-notch tactical gear at a price they can afford.

Position Overview:

Krate Tactical is seeking a highly motivated and results-oriented B2B Account Manager to join our growing team. In this role, you will maintain and further foster strong relationships with our business clients, which include shooting ranges, gun stores, outdoor retailers, and other organizations needing tactical gear. You will be responsible for driving sales growth, ensuring customer satisfaction, and helping our clients find the perfect products for their customers. This role is ideal for someone with experience in sales, a passion for tactical gear, and strong interpersonal skills.

Key Responsibilities:

• Client Relationship Management: Primarily through phone calls, develop and nurture long-term relationships with B2B clients, serving as their primary point of contact for all Krate Tactical products.
• Sales & Account Growth: Proactively identify opportunities to grow sales within assigned accounts by upselling and cross-selling Krate Tactical products, achieving or exceeding sales targets.
• Product Expertise: Gain in-depth knowledge of our tactical products and solutions, and educate clients on product features, benefits, and proper usage.
• Order Management: Assist clients with order placement and coordinate with the internal team to ensure timely and accurate fulfillment and delivery.
• Issue Resolution: Address and resolve any client issues, working closely with customer service and product teams to provide effective and timely solutions.
• Market Research: Stay current with industry trends, competitor products, market changes, and the evolving needs of clients to position Krate Tactical as a preferred supplier and identify new business opportunities and help keep Krate Tactical at the forefront of the market.
• Reporting & Analysis: Regularly report on client activity, sales performance, and market feedback to the sales leadership team, contributing to strategic planning and decision-making.

Requirements:

• Bachelor’s degree in Business, Sales, Marketing, or a related field preferred (or equivalent experience)
• 2+ years of experience in B2B sales, account management, or a similar role, ideally in the tactical, outdoor, or sporting goods industry
• Proven track record of meeting or exceeding sales targets
• Strong interpersonal, communication, and negotiation skills
• Proficiency in CRM software and Microsoft Office Suite
• Ability to manage multiple accounts simultaneously and work in a fast-paced environment, with high levels of detail
• Self-starter with a proactive approach to problem-solving and customer service

Preferred Qualifications:

• Experience in the tactical, knife, or firearms industry
• Familiarity with B2B sales strategies and customer success metrics
• Demonstrated success in account growth and client retention

What We Offer:

• Competitive base salary with a generous commission structure
• Comprehensive benefits package
• Opportunities for professional development and growth within the company
• A fast-paced, collaborative environment where your contributions make an impact
• Discounts on Krate Tactical products

How to Apply:

To apply, please complete the application and attach a resume detailing your relevant experience and why you’re passionate about joining Krate Tactical. We look forward to having you join our team and help us serve those who rely on high-quality tactical gear!

Job Type: Full-time

Pay: $30,000.00 - $120,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Ability to Commute:

• Winder, GA 30680 (Required)

Ability to Relocate:

• Winder, GA 30680: Relocate before starting work (Required)

Work Location: In person