Bilingual Receptionist & Social Media Coordinator

JOB DUTIES

Front Desk Management:

• Build and maintain positive relationships with a diverse, bilingual client base, providing a welcoming and professional experience. Deliver exceptional customer service in both English and Spanish, addressing inquiries and resolving issues promptly.
• Answer, screen, and forward incoming calls, emails and text, providing information in both languages as needed.
• Schedule and manage appointments, meetings, and events, communicating effectively for staff.
• Perform administrative tasks and assisting owner.
• Maintain a tidy and organized reception area, ensuring a positive impression in a bilingual environment.

Graphic Design:

• Create designs for print and digital media, considering bilingual content when necessary.
• Utilize design software like Adobe Photoshop and Illustrator, incorporating bilingual elements into designs as required.
• Collaborate with clients to understand design needs, effectively communicating and translating ideas in both English and Spanish.
• Keep abreast of industry trends, particularly those relevant to bilingual markets and tools.

Social Media Management:

• Develop and manage our social media strategy, creating content that appeals to both English and Spanish-speaking audiences.
• Monitor, analyze, and report on social media performance, understanding the nuances of bilingual communication.
• Manage customer interactions on social media in both languages, providing timely and professional responses.
• Stay updated with the latest social media practices and technologies, particularly those effective in bilingual communities.
• Work closely with owner to ensure brand's core vision is consistency in both English and Spanish content.

Job Type: Part-time

Pay: From $18.50 per hour

Expected hours: 28 – 36 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• No nights
• Weekends as needed

Application Question(s):

• What is social media handle for tiktok and ig to view? This will give me an idea of your social media presence.
• How comfortable are you creating content and being on social media platforms?

Experience:

• Canva: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Cypress, TX 77429 (Required)

Work Location: In person