Brand President

Brand Officer Tasty Chickn

Reporting to the Chief Operating Officer, this leadership position of Brand Officer is responsible for developing plans and actions to drive the revenue and profit goals for the Tasty Chick'n brand within a specific geographic market. This also means presenting to the Board of Directors on a monthly basis the Tasty Hut full financial and operational plans. Brand management, promotional activity and corporate relationships must also be maintained. The Brand Officer will have the following span of supervisory control, restaurants, and revenue: (5) Regional Vice Presidents of Operations (4) Directors of Operations, (20) District Managers and (167) Restaurant General Managers operating restaurants generating 200 million in revenue.

As a senior execuve team member, this position must deliver the sales and profit results through people development, customer service and improved restaurant operations. The key leadership position provides coaching and strategic direction to their entire team and consistently demonstrates Tasty Way values and leadership behaviors to build a positive family culture and business relationships.

Revenue Building and Standards

Developing and implementing business strategies to improve operational efficiency and increase profitability. Accountable for achieving all established business plan targets and KPIs (sales, transaction, income, team turnover, etc.).

Driving continuous improvement initiatives to enhance productivity, reduce waste, and streamline operations.

Establishes processes and develops guidelines for Vice President of Operations, Directors of Operations, District Managers and Restaurant General Managers to ensure that restaurants improve transaction counts, execute local store marketing, national and co-op promotions and the execution of new products and processes within the market.

Accountable for protecting the brand by adherence to Quality, Service and Cleanliness, operational standards, food safety standards, and employment laws.

Demonstrates Customer-First Service by consistently observing restaurant operations,

troubleshooting shift management, taking on-the-spot corrective actions, and recognizing

successes.

Creates a positive work environment to accomplish business results (customer counts, sales, profits, guest satisfaction and outstanding service.

Ensures that restaurant operations improvement process and system reviews are completed on a rolling 12-month cycle.

Essential Functions, Duties & Responsibilities

Champions the People policies and procedures by personally demonstrating, reinforcing and following-up on the people drivers to gain commitment from the Vice President of Operations, Directors of Operations, District Managers, Restaurant General Managers and Team Members.

Establishes individual performance KPI targets and ensures that the performance planning and assessment process is followed for all employees within the market.

Responsible for the ongoing training and development of all operations team members and provides DMT program recommendations.

Ensures that people practices are followed (e.g., quality hiring, management targeted

selection, commitment survey, shift certification, HR policies, employment laws, security and safety procedures).

Ensuring that health and safety regulations are followed to provide a safe working environment for employees.

Building and maintaining relationships with suppliers, vendors, and other external partners to negotiate favorable terms and ensure supply chain efficiency.

QUALIFICATION REQUIREMENTS

The incumbent must be at the SVP of Operations or Brand Officer level to receive consideration. QSR experience essential.

15 30 years of multi-unit restaurant operations leadership experience with full P&L responsibility for a 150+ million in revenue.

Bachelor's Degree from an accredited college or university preferred.

Brand: Tasty Restaurant Group
Address: 6201 W Plano Parkway Plano, TX - 75093
Property Description: Restaurant Support Center
Property Number: RSC01