Campus Shop And Ecampus Associate - Part-Time 20-24 Hrs. Week

Position Summary

Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western.

Essential Functions

• Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.
• Perform office functions which may include but are not limited to: respond to internal/external customers and staff; create and modify documents, records, and reports using College standard software; maintain hard copy and/or electronic filing system; monitor inventory and budget information; schedule, coordinate, and prepare materials for meetings and/or appointments.
• Complete all required College training and be responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.
• Student Success is the cornerstone of Western’s culture, and the college may assign employees as needed to other areas or additional duties to foster this success.
• In-Person & eCampus Customer Support - Supporting Action/Task May Include:
  • Provide a high level of customer service by greeting walk-in customers and responding to questions about products and purchases.
  • Provide textbook ordering support in person and over the phone using the eCampus online bookstore.
  • Provide eCampus technical support and troubleshooting
  • Assist with campus events including student registration and orientation and eCampus training sessions
  • Direct work and assist in the training of new employees and work studies
• Cashiering, Merchandising, & Store Promotions - Supporting Action/Task May Include:
  • Perform accurate and efficient retail sales activities.
  • Operate cash register to process payments and issue refunds or exchanges as necessary.
  • Perform tasks related to store opening and closing
  • Stock and restock shelves.
  • Ensue product availability on the webstore
  • Create marketing materials for sales and promotions including trendy marketing displays.
  • Assist with special branded clothing requests
  • Manage Campus Shop social media platforms
  • Maintain appearance of sales floor by organizing, dusting, and straightening of merchandise on shelves.
  • Direct work and assist in the training of new employees and work studies
• Inventory & Purchasing Functions - Supporting Action/Task May Include:
  • Act as main purchasing contact and order all giftware, supplies and apparel
  • Creates purchase orders, sets retail prices, and reconcile shipments with original purchases orders.
  • Transmit invoices to accounts payable.
  • Receive and process merchandise shipments and deliveries.
  • Maintain inventories for apparel, giftware and school supplies
  • Analyze sales data and research trends to ensure the store has the latest products
  • Maintain relationships with various vendors to maximize cost saving for the customer and store.
  • Perform end-of-year physical inventory and ensure accurate documents.

Qualifications

Special Instructions/About Western

This position reports to: Campus Shop & eCampus Manager

Starting hourly salary range based on education and experience: $19.98 - $24.11

This non-benefit eligible position would be 20-24 hours/week. Hours may increase during registration and orientation periods and during the first two weeks of the semester start dates.

Applicant review will begin: Monday, January 13, 2025

Start Date of: February 2025

Copies of Transcripts from regionally accredited colleges or universities are acceptable during the application process (originals will be required upon hire)

Western is accredited by the Higher Learning Commission. Our mission is to provide relevant, high quality education in a collaborative and sustainable environment that changes the lives of students and grows our communities. Western is committed to providing a safe and respectful workplace for all employees.

An Equal Opportunity/Access/Employer And Educator

Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation please contact the EEO/AA Compliance Officer at (608)785-9274.

Non-Discrimination Notice

Western Technical College, in compliance with state and federal law, does not discriminate on the basis of age, race, color, national origin, disability, marital status, sex, including sexual orientation and gender identity, veteran status, genetic testing or other legislated categories in employment, admissions, programs, or activities. Western prohibits retaliation against any individuals who bring forth any compliant, orally or in writing, to the College or government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. Western provides assurance that lack of English reading/speaking skills will not be a barrier to admittance and participation in the College. General inquiries regarding the College’s non-discrimination policies may be directed to:

John Heath
Director of Human Resources
Western Technical College
111 7th Street North
La Crosse, WI 54601
608-785-9464
WI Relay: 711