Cinema Account & Marketing Manager

We are seeking a Cinema Account & Marketing Manager who can provide ongoing support to our clients, network with them and assist in promotional initiatives. This position will be the bridge between sales, marketing and customer success by overseeing the day-to-day account activities of RealD’s partners, as well as work on creative campaigns. The Cinema Account & Marketing Manager is required to provide general customer relationship management, and support marketing efforts.

The position has a hybrid work schedule, requiring three days per week in our Los Angeles, CA office.

Responsibilities include but are not limited to:

• Support VP Sales for all cinema customers in United States, Canada, Mexico, Latin Americas, Australia, New Zealand, and Japan.

• Consistent customer outreach to update contacts, changes of ownership, cinema closures.

• Work with legal to create contracts/amendments due to ownership change, new customer, or closure of cinemas.

• Work with Ops to send equipment and return of systems.

• Work closely with AR to set up new customer accounts, determine account status of existing customers when issues arise, troubleshoot any customer issues and customer outreach as necessary.

• Establish contact with customers and present updated terms through calls, video meetings, and email communication.

• Support VP Sales for any top tier customer needs (including retrieval of contracts, preparing contract terms outline, 3D performance analysis).

• Support VP Marketing on all films and branding for domestic and international marketing efforts.

• Aid in film marketing strategies and execution of promotions with studio and exhibition.

• Maintain exhibitor/customer contact sheet of marketing contacts. Work closely with Marketing, Sales, Ops and Tech on curating newsletter distributed to exhibitors.

• Support digital marketing efforts, including website, social postings, influencer outreach and exhibitor platforms.

• Attend film screenings, press junkets, trade shows and other industry events. Conduct interviews, when necessary, with filmmakers and talent. Some travel is required.

• Provide light office duties as needed.

Qualifications:

• Excellent verbal and written communication skills with the ability to interact with and team effectively with management, business units, and external advisors.

• Skilled in identifying and resolving issues with a keen eye for detail.

• Strong communication and organization skills.

• Exceptional customer service skills.

• Proficiency in creative and visual design.

• Adept at content creation, copyrighting, conducting interviews and presenting.

• Ability to work independently with minimal supervision.

• Experience working with brand image and promoting value through customer experience.

Required Knowledge / Skills:

• 4+ years with client facing communication.

• Microsoft Office: Word, Excel & PowerPoint.

• Salesforce and NetSuite experience preferred.

• Multinational company experience preferred.

• Strong proficiency in Adobe Suite: Photoshop, InDesign, Premiere Rush.

• Interview & presentation skills is a plus.

• Bachelor’s degree in business, marketing, or communication is preferred.

The target salary range for this position is $75,000-$90,000/year dependent on experience. Discretionary bonus potential. Other benefits include 401K match, insurance (medical, dental, vision), paid time off and more.

Company Overview

RealD is the world’s leading visual experience company. Named three times as “Most Innovative Company” by Fast Company, RealD’s mission is to perfect the visual experience on every screen and on every device. RealD pioneered digital 3D cinema and today has the world's largest 3D cinema platform with well over 2 billion people having experienced a movie in RealD 3D. RealD’s network of theaters includes more than 27,000 installed screens in 75 countries with over 1,200 exhibition partners. As the world’s premier visual technology innovator, RealD designs and licenses cutting-edge technologies that enable a premium viewing experience in the theater, at home and on personal devices. For more information, please visit www.reald.com

RealD is an equal opportunity employer who knows the value of diversity and the impact it can make!

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Marketing & Customer Account Management: 4 years (Required)

Ability to Commute:

• Culver City, CA 90232 (Preferred)

Work Location: Hybrid remote in Culver City, CA 90232