Clerk Iii

Date: Nov 20, 2024

Location: DENTON, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Performs advanced (senior level) clerical work for the Unit in areas such as inventory control, statistics, employment, human resources, purchasing, and accounting. Work involves coordinating clerical activities such as compiling and tabulating data, checking documents for accuracy, handling and transporting documents and/or stock and inventory, and maintaining files. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Keeps calendars, coordinates meetings and prepares minutes. Does research related to purchase of needed items. Coordinates employee paperwork to support the smooth operation of the unit. Under the direct supervision of the Unit Director.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Coordinate Meetings and Events

Assists the program in coordinating meetings, taking notes, preparing and distributing agendas and minutes. Helps to coordinate Quality Walkthroughs, Program Risk Assessments, and other administrative group activities that require scheduling, notes and action follow up.

Coordinates IRT meetings, including agendas and minutes, so that the IRT can smoothly function. Assists the Unit Director in scheduling other appointments and meetings, as needed, and monitors the Unit Director's calendar to assist in smooth administration of the program. Schedules and calendars that are maintained are done so in a manner that up-to-date information can be easily accessed when needed.

Supporting Program Organization and Documentation

Oversees the receiving, storing, and issuing of files, materials, and supplies. Oversees the completion of work orders. Assists with tracking of program related workload and the maintenance of databases.

Works with the Unit Director to ensure that the unit has the materials it needs to be able to provide patient care. Performance indicates a willingness to make contacts and follow up, as needed, to determine the status of work orders, items ordered, etc. Has work organized in such a way that others can determine the status of things that are in process and Churchill Unit can gather data on work orders, as needed. Maintains program files in such a manner as to ensure that the information is easily accessible. Maintains databases and compiles charts and graphs in Excel. Ensures that mail is gathered and distributed.

Support for Personnel Activities

Provides support to administrative activities related to personnel issues.

Helps screen applicants, schedule interviews, prepare paperwork related to hiring. Keeps data on employee performance evaluation completion and training completion, as requested. Locates employees to relay information. Assists employees with access to needed services and resources within SSLC. Answers phone calls and either assists callers or routes callers to someone who can assist to support smooth functioning of unit operations.

Other Duties as Assigned to Support Program Effectiveness

Will participate fully with other duties as assigned that will support the effectiveness of the Unit. This includes regularly assigned things such as keeping personal required training up to date, participating in Continuity of Operations (COOP) as required throughout the year, assisting with other duties that are assigned by the Unit Director which are consistent with the employee's classification and role.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Knowledge of office procedures; of spelling, punctuation, grammar, and arithmetic; of business or program terminology, methods, and procedures; of warehousing procedures; of state purchasing policies and procedures; and of records administration and maintenance techniques and procedures.

Skill in:

Skill in using a personal computer and office equipment.

Ability to:

Ability to prepare and maintain records, files, and reports; to transfer stock from one location to another; to make arithmetic computations; to communicate effectively; and to train others.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

High School graduate or GED (required)

At least one year of continuous clerical experience (required).

Acceptable written communication, as evidence by application (required).

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form