Client Strategy & Marketing Execution Director

Alpha Dental Solutions is a client-obsessed dental marketing agency, laser-focused on delivering measurable growth for dental practices nationwide. We drive success by boosting production and new patient acquisition through a suite of specialized digital marketing solutions, marketing automation, and cutting-edge tools. By keeping a select client roster, we ensure each client gets the attention and dedication they deserve, creating powerful partnerships that transform practices. With our base in Austin, TX, we operate with flexibility—this role is hybrid in Austin, but we’re open to remote candidates for the right individual.

Role Summary

Alpha Dental Solutions is hiring a Client Strategy & Marketing Execution Director—a multifaceted position that merges deep digital marketing expertise (including SEO, Paid Ads, and Social Media) with exceptional client relationship management. As the primary strategist, you’ll be the quarterback of each client’s journey, overseeing website design, digital strategy execution, and delivering impactful marketing insights.

This role requires a rare blend of technical marketing know-how, relationship-building finesse, and the ability to turn even the most skeptical client into an ardent advocate of Alpha Dental Solutions. You’ll work closely with each client, not just to meet their needs but to consistently exceed their expectations. By diving deeply into each client’s strategy and success metrics, you’ll ensure every campaign and action we take directly translates into tangible results and measurable value.

If you’re passionate about hands-on work, driving outcomes for clients, and building genuine, lasting client relationships, this role is tailored for you. At Alpha, our approach to account management and marketing strategy is intensely proactive, and our dedication to client satisfaction is unwavering.

This role is ideal for someone who thrives on being in the weeds and takes pride in meticulously managing every detail of the client journey.

Key Responsibilities

Hands-On Client Strategy & Campaign Execution

• Directly manage and execute multi-channel digital marketing strategies (SEO, paid ads, social media, content marketing) for a portfolio of up to 100 client accounts.
• Be in the details of each campaign’s setup, monitoring, optimization, and reporting to ensure it aligns with client objectives.
• Perform regular reviews of campaign data and analytics to track KPIs, identify trends, and make ongoing adjustments for maximum effectiveness.
• Proactively reach out to 2 clients a day
• Perform Quarterly Business Reviews

Client Communication & Relationship Management

• Build and maintain strong client relationships through regular, clear, and responsive communication with a client roster of up to 100 accounts.
• Conduct proactive, high-touch check-ins and quarterly business reviews to align on performance, goals, and adjustments.
• Act as a trusted advisor, translating campaign data into actionable insights and guiding clients through each step of their marketing journey.

Execution of Marketing Strategies

• Collaborate with clients and internal teams to execute targeted strategies that drive measurable outcomes, including new patient acquisition and revenue growth.
• Ensure all deliverables (ads, SEO work, content) are on-brand, timely, and aligned with client goals.
• Identify areas for improvement or potential issues and proactively implement solutions, leveraging your deep understanding of each client’s strategy.

Daily Optimization & Problem Solving

• Be actively involved in daily campaign management tasks, including refining negative keywords, adjusting targeting, updating creative assets, and managing budgets to ensure optimal performance.
• Use data-driven insights to troubleshoot and refine campaigns in real time, ensuring quality leads and maximizing ROI for clients.

Collaboration with Cross-Functional Teams

• Partner closely with the account management and web development teams to align on goals, resolve issues, and create seamless client experiences.
• Facilitate communication between clients and internal product teams, advocating for client needs and ensuring that all parties are aligned on strategic direction.
• Utilize tools like Monday.com, Google Analytics, Looker Studio, etc, to support effective communication and campaign management.

Qualifications

• Experience: 4-7 years of hands-on experience in digital marketing and account management, with a focus on SEO, paid ads, and social media.
• Portfolio Management: Proven track record managing a client portfolio of up to 100 accounts in a fast-paced agency or similar environment.
• Marketing Expertise: In-depth knowledge of online marketing principles and best practices, including campaign setup, data analysis, and optimization.
• Exceptional Communication Skills: Strong written and verbal communication skills, capable of simplifying complex marketing concepts and building lasting client relationships.
• Customer-Obsessed Mindset: Demonstrated dedication to client satisfaction and a knack for turning challenges into positive client experiences.
• Tech Savvy: Proficient in tools like Monday.com, Opteo, Google Analytics, Google Ads, and Slack, with the ability to quickly adapt to new tools.
• Problem-Solving Skills: Highly detail-oriented, with a proactive approach to identifying and addressing potential challenges in real-time.

Compensation and Benefits

• Total Compensation: $100,000-$110,000 per year On-Target Earnings (OTE)
• Base Salary: $60,000-$70,000
• Bonus: Up to $40,000+

What Success Looks Like

• Client Satisfaction & Retention: Achieve a 99% or higher client retention rate through high-touch communication, data-driven results, and exceptional client experiences.
• Measurable Client Outcomes: Drive measurable improvements in client KPIs like new patient counts and production metrics through strategic, hands-on campaign execution.
• Responsive Problem Solving: Address client inquiries promptly, using creativity and data-backed insights to resolve issues and refine strategies in real-time.
• Consistent Collaboration: Seamlessly coordinate with internal teams, clients, and product teams to ensure all deliverables are on track, on time, and exceed expectations.

Why Join Alpha Dental Solutions?

At Alpha Dental Solutions, you’ll be joining a small, dynamic team that values your hands-on expertise and strategic insights. We believe in client-centered growth, meaning your efforts directly translate into positive, measurable impacts for our clients. We work closely together, iterating constantly to push boundaries and deliver exceptional outcomes in dental marketing.

If you are passionate about making a tangible difference for clients, thrive on detail-oriented work, and excel in a fast-paced, collaborative environment, we’d love to hear from you!

Who This Role is Not For

This role is not for those looking for a typical, hands-off account management position. If you prefer to observe from a distance, avoid details, or rely on pre-set processes without questioning how they can be improved, this may not be the role for you. Here at Alpha, we believe in hands-on, daily optimizations, and constantly pushing boundaries to deliver top-tier results.

If any of the following resonate, this role may not be a fit:

• Comfortable with Status Quo: If you are satisfied with doing the bare minimum or repeating the same actions daily without looking for improvement, you may find Alpha’s approach to be too challenging. We value proactive problem-solving and a drive to raise the bar every single day.
• Dislike for Hands-On Work: This is a highly active, in-the-weeds role that involves daily campaign management, data analysis, and constant optimization. If you aren’t comfortable with diving into the details, this position may not be suited to you.
• Lack of Adaptability: Our clients and the digital landscape change frequently, and flexibility is essential. If adapting to new challenges, tools, or feedback feels overwhelming, this may not be the best fit. We’re looking for team members who embrace new ideas and are quick to adjust strategies.
• Need for a Slow-Paced Environment: We operate at a fast pace, especially in this client-centric role. Success requires agility, responsiveness, and a high sense of urgency. If you prefer a slower, more predictable workload, Alpha's dynamic environment may not be what you're looking for.
• Discomfort with Accountability: At Alpha, we hold ourselves to high standards, where everyone is accountable for their results. If performance metrics, client satisfaction, and goal-driven work feel excessive, this role may not align with your work style.

Job Types: Full-time, Contract

Pay: $100,000.00 - $110,000.00 per year

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Retention bonus

Work Location: Hybrid remote in Austin, TX 78701