Clinical Navigator - Full Time

Full Time • Surprise, AZ, United States of America

71,800 - 90,915 (Yearly) Added 1 day, 21 hours ago

Summary

LOCATION

Not specified

QUALIFICATIONS

Degree from an accredited college or university or relevant experience, preferably in healthcare marketing. Minimum of two years’ experience in healthcare marketing preferred. Nurses and Respiratory Therapists are encouraged to apply.

RESPONSIBILITIES

Cultivate referral relationships, manage assigned territory, complete patient assessments, make sales contacts, analyze referral and admission data, collaborate with business development team members, and develop relationships with stakeholders including patients, family members, and healthcare professionals.

INDUSTRY

Healthcare

SHORT DESCRIPTION

Seeking a Clinical Navigator passionate about helping patients navigate rehabilitation, managing referrals, and supporting patient goals within PAM Health.

Overview:

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
Comprehensive dental and vision benefits
Employee Assistance Program, including counseling, legal, and financial service
Flexible spending (FSA) and health savings (HSA) accounts
Life and Disability insurance benefits
Education/In-Service Opportunities including continuing education and tuition assistance
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
Auto, Home, Cell Phone, and Gym Membership discount offerings
Personal Travel Discounts
Employee Bonus Referral Program
401(k) plans and discretionary employer match
Generous Paid Benefit Time

Responsibilities:

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Qualifications:

Education and Training: Degree from an accredited college or university or experience in lieu of degree, will consider anyone with experience in the healthcare marketing field. Prior ALF/ILF/SNF/Clinic and Hospital marketing and/or rehabilitation/LTACH experience preferred. Nurses and Respiratory Therapists are encouraged to apply.
Experience: Minimum of two years’ experience in the designated healthcare marketing field preferred.

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