Communications Assistant
LOCATION
Remote position with occasional in-person responsibilities at sports venues.
QUALIFICATIONS
Strong communication skills, ability to manage multiple tasks, proficiency in Google Docs and Excel, experience in customer service or volunteer coordination preferred, and availability for flexible hours.
RESPONSIBILITIES
Manage customer communications, recruit volunteer coaches, assist in marketing efforts, support operational duties at sports venues, and ensure smooth event coordination.
INDUSTRY
Recreational Youth Sports
SHORT DESCRIPTION
Seeking a motivated Communications Assistant to enhance outreach and engagement, support customer interactions, recruit volunteers, and assist with marketing at i9 Sports.
- Flexible schedule
- Training & development
- Employee discounts
- Free uniforms
- Opportunity for advancement
Company Overview
i9 Sports offers recreational youth sports, camps, and clinics for kids ages 3-15 in today's most popular sports such as flag football, soccer, basketball, volleyball, and baseball. With our focus on fun, safety, convenience, and good sportsmanship, i9 Sports is reinventing the youth sports experience for families across the country. It's the way youth sports should be.
Job Summary
We are seeking a motivated and detail-oriented Communications Assistant to support our Communications Manager in a variety of tasks aimed at enhancing our organization's outreach and engagement. This role involves managing customer interactions, recruiting volunteer coaches, assisting with marketing efforts, and providing operational support at our sports venues. This is a remote position, with the occasional in-person responsibilities.
Key Responsibilities:
Customer Communication:
- Respond to customer emails and phone calls in a timely and professional manner.
- Provide information and support to enhance customer satisfaction.
Volunteer Recruitment:
- Contact and recruit volunteer coaches before the start of each season.
- Assist in developing outreach strategies to attract a diverse pool of candidates.
Marketing Support:
- Help plan and execute in-person marketing events to promote our programs and initiatives.
- Collaborate on the creation and distribution of marketing materials, including signs and flyers, and social media ads, ensuring they align with our branding.
Operational Duties:
- Assist with various operational tasks as needed, including logistics and coordination of events.
- Be present (when needed) on-site at our sports venues to support events and activities, ensuring everything runs smoothly.
Qualifications:
- Strong communication skills, both written and verbal.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in Google Doc and Excel and familiarity with graphic design tools is a plus.
- Experience in customer service or volunteer coordination is preferred.
- Enthusiasm for sports and community engagement is a significant asset.
- Availability to work flexible hours, including evenings and weekends for events, when needed.
- Must be okay with flexible hours! (hours can range from 10-25 hours a week).
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- The chance to make a meaningful impact in our community.
- Remote position minus the necessary in-person work if needed.
Benefits/Perks
- A team-based atmosphere with a focus on Fun!
- Online training opportunities
- Employee discounts on our sport programs
- Holidays off
If you’re passionate about communications and sports and want to play a vital role in our organization, we would love to hear from you!
Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.
Flexible work from home options available.
Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.
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