Communications Manager

What you can expect from us

• A work environment where hard work and high quality are rewarded ;
• An agile organization where you can quickly act and have an impact ;
• Transparency: once you're part of the team, you'll know all about it (strategy, HR, Product and business updates) ;
• An atmosphere with good spirit, kindness and mutual aid.

What we can expect from you

• Amplify Thought Leadership:
• Develop and execute a comprehensive strategy to secure media coverage in relevant trade publications, business outlets, and industry blogs.
• Build and maintain relationships with journalists, analysts, and industry influencers.
• Identify and secure opportunities for thought leadership, such as speaking engagements, guest articles, podcasts, and webinars.
• Collaborate with internal subject matter experts to craft compelling narratives that align with market trends and challenges.
• Monitor and report on earned media performance and sentiment.

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  Content Amplification:
• Partner with our content team to amplify high-value assets such as whitepapers, case studies, and blogs.
• Develop distribution strategies to ensure content reaches target audiences effectively, including guest article placement on third-party sites.
• Identify co-marketing opportunities to expand reach and credibility.

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  Social Media Management:
• Manage and grow Concord’s social media presence across key platforms (e.g., LinkedIn, X, and others relevant to our audience).
• Create and implement engaging social media campaigns that align with broader marketing goals.
• Monitor and report on social media performance using analytics tools, iterating on strategies to maximize impact.
• Leverage social channels to amplify thought leadership content, product launches, and industry recognition.

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  Influencer Relations:
• Cultivate relationships with industry influencers, partners, and advocacy groups.
• Identify, plan, and manage co-marketing opportunities with influencer groups to drive additional awareness and

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  Events and Conferences:
• Manage Concord’s participation in industry events, both virtual and in-person to drive demand.
• Plan and manage Concord roadshow events, including VIP dinners in key cities.
• Work with our demand gen team to coordinate pre- and post-event promotional activities to maximize impact and demand.

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  Measurement & Reporting
• Develop reporting to track and analyze key performance and conversion metrics for all communication activities, including PR coverage, social media engagement, event performance, and content-driven traffic.
• Regularly report on outcomes and insights, recommending data-driven strategies to improve impact.
• Monitor competitive and industry trends to refine strategies and benchmark success.
• Actively participate in the respect of all practices and security policies of the company.

Requirements

• Bachelor’s degree in marketing, communications, public relations, or a related field.
• 5+ years of experience in brand management, public relations, field marketing, or corporate communications, preferably in a B2B SaaS environment.
• Experience collaborating cross-functionally with content, demand generation, and creative teams.
• Experience in the legal, finance, or procurement technology sectors is a plus.
• Experience with analyst relations and managing platforms such as Capterra, G2, or similar is valued.
• Knowledge of SEO and content marketing best practices is an advantage.
• Proven track record of driving successful PR campaigns and securing media coverage.
• Strong understanding of social media best practices and experience managing corporate accounts.
• Excellent writing, storytelling, and editing skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Data-driven mindset with the ability to analyze performance metrics and refine strategies accordingly.
• Proven and demonstrable knowledge and practical use of AI tools to accomplish tasks, including but not limited to ChatGPT, Google AI Studio, Google Notebook LM, Perplexity, and more.