Communications Specialist - Office Of Advancement (Full-Time)

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

OUR MISSION

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multi-cultural communities across generations.

OUR VALUES

HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!

SUMMARY OF DUTIES

Child & Family Service blends hope, innovation, and perseverance, with outcome-driven, evidence-based programs across the state and seeks bold team members who will continue advancing its vital family strengthening work in the community. A fierce advocate for Hawaii's local families, CFS instills its four core values of H.O.P.E. (Humility, Ownership, Perseverance, and Engagement) within its four areas of focus: Caring for Keiki, Empowering Youth, Preventing & Healing from Trauma, and Honoring Kupuna.

The Communications Specialist is a vital member of the Communications Team within the Child & Family Service Office of Advancement. The Communications Team has cross functional responsibilities, including supporting internal and external marketing, communications, public/media relations, fundraising, and donor relations. Responsibilities of this position include:

• Work closely with the CFS Communications & Advancement Team, departments and programs, and PR contractors to
  execute a comprehensive communications strategy with the goal of increasing awareness of the organization and its
  mission
• Create, implement, and carryout processes in support of the strategic goals of the organization
• Develop quarterly constituent e-newsletters and other e-communications
• Craft social media messaging and maintaining the monthly social media calendar (including monitoring engagement)
• Graphics and design layouts for fundraising/donor collateral and executive projects
• Develop & execute monthly awareness campaigns
• Liaise with PR contractors on all aspects of collaboration with CFS

A successful candidate will be well-organized, have strong writing and communication skills, is able to adapt writing and communications for intended audiences, works well under pressure, can balance multiple projects with competing deadlines and priorities, and maintain brand consistency. This position requires consistent and predictable attendance. Some evening and weekend work will be required based on business needs.

EDUCATION AND TRAINING REQUIREMENTS

• Four-Year College Degree from a school accredited by a recognized accrediting agency - general major. Requires basic knowledge or training in a specialized or technical field or trade, such as social work, professional accounting, finance, business administration, and marketing.

EXPERIENCE

• Over one year, up to and including two years.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1. Graphic design using the latest graphic software programs such as InDesign and PhotoShop
2. In-depth knowledge of Digital Marketing channels, tools, techniques
3. Proficiency in SEO, PPC, social media management, and email marketing
4. Strong analytical skills and experience with data-driven decision-making
5. Ability to create engaging and informative dashboards and reports from data
6. Familiarity with content management systems (CMS) and marketing automation tools
7. Knowledge of MS Office products including Word, Excel, PowerPoint and Outlook
8. Must be responsible, dependable, well-organized, take initiative, and demonstrate high integrity
9. Skills and abilities to coordinate and implement multiple projects and assess priorities
10. Proactively and assertively address issues as they arise and works to continuously improve procedures in the Advancement Office
11. Must be able to handle stressful situations and perform work requiring sustained concentration
12. Must be mentally adaptable and flexible in dealing with a variety of people and situations
13. Understand and support the organization's goals, philosophy and mission, vision, and values

OTHER POSITION REQUIREMENTS

• This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island.
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Requires contacts both inside and outside at all organizational levels. Requires considerable tact, discretion and persuasion to obtain results. May present new methods, programs, and controversial issues. Improper handling may affect operating results and the delivery of participant services.

At Child & Family Service, we value and celebrate diversity, equity, inclusion, and belonging. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence, and termination.