Community Outreach Specialist - Funeral Home
LOCATION
Los Angeles, CA 90037 (In-person)
QUALIFICATIONS
Experience in community outreach, hospice, social work, or healthcare marketing; Bilingual in English and Spanish; Strong networking and communication skills; Ability to travel 75% of the time; Must have a personal vehicle; Proficiency in Microsoft Office and Google Suite applications.
RESPONSIBILITIES
Build and maintain relationships with community partners for referrals; Conduct outreach visits and networking meetings; Organize informative presentations and community events; Develop marketing strategies for brand awareness; Analyze outreach efforts to improve referral rates; Maintain referral tracking and reports; Stay informed on industry trends.
INDUSTRY
Funeral Services
SHORT DESCRIPTION
Seeking a Community Outreach Specialist to establish relationships with institutions for family referrals for funeral services, requiring travel, networking, and event coordination.
About the Role
We are seeking a Community Outreach Specialist to develop and maintain relationships with institutions that can refer families in need of funeral services. This role is ideal for individuals with experience in hospice care, social services, or similar fields who are passionate about helping families during difficult times.
As the primary liaison between our funeral home and the community, you will work closely with hospitals, hospices, social workers, churches, and other referral sources to expand our reach and increase service awareness. This is a highly interactive role requiring frequent travel, networking, and event coordination.
Key Responsibilities
- Build and maintain relationships with hospices, hospitals, social service organizations, churches, and other community partners to generate referrals.
- Conduct outreach visits, phone calls, and networking meetings to establish and strengthen partnerships.
- Organize and host informational presentations, in-services, and on-site or off-site events to educate potential referral sources.
- Develop and execute marketing and community engagement strategies to increase brand awareness.
- Regularly analyze outreach efforts and adjust strategies to improve referral rates.
- Maintain accurate reports, work plans, and referral tracking to measure performance.
- Stay informed about funeral home services, industry trends, and best practices through continuous education.
Qualifications & Requirements
- Experience in community outreach, hospice, social work, healthcare marketing, or similar fields.
- Bilingual (English & Spanish) required.
- Strong networking, relationship-building, and communication skills.
- Ability to travel 75% of the time (mileage reimbursement provided).
- Must have a personal vehicle for work-related travel.
- Ability to work flexible hours, including some evenings and weekends as needed.
- Proficiency in Microsoft Office and Google Suite applications.
Work Environment & Physical Requirements
- Must be able to lift 25 lbs. as needed.
- Work will be both indoors and outdoors, including visiting hospitals, hospices, and community centers.
- Standard office equipment usage (computer, phone, copier, etc.).
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Can you use you personal vehicle for work purposes? (Mileage Reimbursement)
Experience:
- Marketing: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
- Spanish (Required)
Ability to Relocate:
- Los Angeles, CA 90037: Relocate before starting work (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
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