Community Relations Director

Full Time Day Position

The Landing at Laurel Lake is seeking a Community Relations Director (ALF Only)

COMPANY OVERVIEW:

At Next Step Healthcare, we are driven to provide each of our patients with an experience that exceeds their expectations. Whether you are a short-term patient with rehabilitation needs after a hospital stay or a long-term patient with chronic and complex care needs, our skilled nursing facilities are designed to offer personalized healthcare.

POSITION SUMMARY:

We are looking for an experienced assisted living Community Relations Director who will be responsible for providing sales and marketing support.

RESPONSIBILITIES:

• Building and managing detailed lead and professional profiles in our database
• Up-keeping database information
• Comprehensive understanding of the community's competitive market landscape
• Cultivating and managing reciprocal professional relationships throughout marketplace

• Gathering, analyzing and interpreting competitive market analysis data
• Researching and/or visiting competitors' facilities
• Supporting new residents during the move-in process for a successful transition
• Develop with the facility and Next Step staff monthly, quarterly and yearly marketing and sales plans
• Report on outcomes of marketing and sales efforts
• Develop and assist in community events that showcase our assisted living facility
• Ensure all inquiries are follow up on and that tours occur weekly for new leads.
• Work from lead calendar so all leads are touch as indicated based on their needs for placement
• Collaborate with Next Step Admissions and Liaisons staff and other Next Step Assisted Livings
• Coordinate patient satisfaction and Champion efforts with facility leadership Centers using company patient satisfaction survey tool

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical through Aetna
• FSA
• Dental
• Vision
• Life Insurance
• 401(k)

Perks

• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)
• Six Flags discounts

QUALIFICATIONS:

• Previous experience with assisted living, hospitality or healthcare sales desired but not required
• Bachelors Degree of clinical license preferred but not required
• 1-3 years of proven sales experience in hospitality, leasing or healthcare
• Proficiency in Microsoft Office applications such as Word, Excel and Outlook
• Possessing a driver's license, insurance and reliable vehicle
• Ability to work in a fast paced environment
• Understanding of various long term care insurance methodologies and service provided in other health settings

Next Step Healthcare is an equal opportunity employer. We embrace diversity and are committed to fostering an inclusive workplace for all employees.

HPINDOS