Community Relations Liaison

Full Time • Hyannis, MA, United States of America

65,000 - 75,000 (Yearly) Added 2 weeks, 2 days ago

Summary

LOCATION

Nationwide, with a focus on community outreach in assigned regions.

QUALIFICATIONS

Bachelor's degree in behavioral health, marketing, business administration, or related field; minimum 3 years of experience in healthcare business development/marketing; knowledge of behavioral health and Substance Use Disorder treatment principles; valid driver's license with clean driving record.

RESPONSIBILITIES

Develop and maintain relationships with community partners; drive growth targets; collaborate with marketing and clinical teams; manage referral engagements; ensure efficient referral pathways; participate in community outreach and budgeting.

INDUSTRY

Healthcare, specializing in addiction treatment and recovery services.

SHORT DESCRIPTION

The Community Relations Liaison plays a crucial role in connecting patients to care by building relationships with community partners and driving growth for CleanSlate's services in addiction treatment.

Why YOU would love this job!

Your compassion, along with a smile and warm conversation, can make all the difference to our patients in recovery. As a Community Relations Liaison, your work WILL make an impact every single day. Your attention to detail and collaboration in a team environment will help our clinics run smoothly, ensuring patients get the individualized care they need. If you share our values, you'd make a great member of our team.

Who we are?

CleanSlate is a nationwide medical group providing treatment for the America's crisis of addiction. Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions. We're accomplishing this first through:

High-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.
Hand-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community.
Individualized mental health support, through one-on-one counseling, peer support or group sessions.

CleanSlate has treated more than 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives.Our expert care brings hope and help to patients so they can achieve the lives they want and deserve.

The Community Relations Liaison is responsible for cultivating, maintaining, and building relationships with community partners to connect patients to care. They will contribute towards growth targets set forth by senior leadership. This role requires a mix of strong interpersonal skills and established sales acumen to connect with prospective clients on an individual level, all while contributing to the centers growth objectives and building relationships within the assigned communities.

Performance Responsibilities

Maintain in-depth understanding of clinical programs, service offerings, and locations.
Establish relationships with Employee Assistance Programs, hospitals, treatment centers, therapist, physicians, organizations, VA, and/or military to serve as a referral source.
Work collaboratively with marketing, operations, and clinical leadership on business development, strategic relationships, and outreach opportunities with the community.
Collaborate with team members to improve performance and best practices.
Build new relationships with addiction and mental health providers, advocates, facilities, and organizations.
Execute on a minimum of 6 quality referral engagements per business day in our markets.
Utilize our CRM tool to manage and measure our referral contacts, activities and engagements.
Ensure relationships are established with professionals that can refer when appropriate for MAT services.
Strengthen preexisting relationships between CleanSlate and other providers, advocates, facilities, and organizations, and ensuring efficient referral pathways.
Ensures a personal understanding of the players and resources within the community and those entering it.
Identify opportunities, (e.g., speaking events, clinical tours, clinical meetings, conferences, etc.) for CleanSlate to position itself as a subject matter expert and present said opportunities to local CleanSlate dyad leadership teams.
Manage a forward calendar of at least 2 weeks of scheduled meetings and events with community partners and team members to discuss referral opportunities.
Manage Community Outreach budget, creating analysis for Return on Investment when allocating funds to community outreach opportunities.
Any and all other tasks or projects, as assigned.

Qualifications

Education: A Bachelors Degree in a behavioral health area, marketing, business administration or related field or equivalent work experience.
Experience:
- Minimum of three (3) years experience in health care business development/marketing environment with measurable business development results, and a knowledge of behavioral health and Substance Use Disorder treatment principles, preferred.
- Experience working directly in the Behavioral Health field
- Experience with establishing relationships with hospitals, EAPs, treatment centers, therapist, physicians, organizations, VA, and/or military.
Licensure: Must have a valid drivers license and clean driving record. Must be able to retain automobile liability insurance at the minimum level required by state law.
Additional Requirements: Must be able and willing to work flexible hours, including evenings, early mornings, and weekends.
This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant. This position must also successfully pass a pre-employment drug screening.

Benefit Package

Generous PTO package plus Holidays for full and part time positions
401K and Roth with Company match
Affordable Medical plans for employees working a minimum of 30 hours per week
Dental and Vision plans for employees working a minimum of 20 hours per week
Flexible Spending Accounts for Healthcare and Dependent Care expenses
Employer contribution to the HSA
Employer Assistance Program with company paid visit allotment
Company paid Life, AD&D, Short and Long Term Disability including part time employees

We are an Equal Opportunity Employer.

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