Compliance Policy, Training & Communications Analyst

Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Compliance Policy, Training & Communications Analyst to support our Compliance team.

The Compliance Policy, Training & Communications Analyst is responsible for mitigating Company risk and ensuring adherence to compliance policies.

***CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)***

Essential Functions:

• Draft and/or revise policies with input from subject matter experts and stakeholders.
• Coordinate policy revision discussions, maintain revision versions, and maintain relevant documentation.
• Support the drafting and updating of Company documentation and processes.
• Prepare policy reports for quarterly board of directors meeting.
• Review customer facing communications and marketing materials for risk and regulatory requirements and track status of reviews and approvals.
• Develop, customize, and improve regulatory training with internal and external stakeholders regarding consumer finance regulations.
• Maintain policies and procedures on the Company’s SharePoint website.
• Assist with continuous improvement of policies, procedures, and training.
• Maintain Company training calendar and prepare reports for senior management.
• Train compliance team on internal processes and procedures.
• Keep abreast of the latest developments and best practices for training and content.

The ideal candidate will have the following:

• Bachelor’s Degree in Communications, Finance, English, or Marketing preferred.
• Experience working in a financial environment.
  
• Exceptional drafting and writing skills.
• Ability to understand and distill complex business practices or regulatory requirements.
• Analytical thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multi-task.
• Ability to work independently and as part of a team.
• Ability to provide sound, ethical advice on a broad range of business issues.
• Strong understanding of consumer finance regulations.

Why Continental Finance?

Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

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