Compliance Specialist

Reports To: ERM Manager

Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union (APCU) to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”

• Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
  • I promise to be mindful of your time with fast, efficient, courteous, and friendly service.
  • I promise to demonstrate integrity in all my interactions.
  • I promise to always treat you with dignity and respect.
  • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.
  • I promise to safeguard the security and confidential nature of your financial information.
  • I promise to greet you with a smile and thank you for your business when your transaction is completed.
  • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
• As required, creates, updates, and maintains all documents, forms, and disclosures for accuracy, consistency, compliance and for proper use as intended.
• Establishes, implements, and maintains a repository and a system for indexing and categorization of forms, documents and disclosures including but not limited to, the tracking of revisions and historical use data, updates, record retention, active or inactive status, and where each is utilized (website(s), links, new membership packets, online/digital banking applications, etc.)
• Manages to a defined process for retrieval and review whenever departments require or request updates.
• Establishes processes and procedures to be followed for business unit maintenance requests; Maintains rapport and a regular schedule for contacting business unit leaders to assess or recommend the need for document changes or edits.
• Maintains up to date product knowledge and has a full understanding of the forms, documentation, and disclosures associated with all product offerings, marketing efforts, or promotional offerings.
• Maintains a cadence of continual review and understanding of the laws and regulations that impact the credit union’s compliance requirements; Reports out on upcoming regulatory changes that will impact compliance efforts, require documentation changes, or will mandate procedural or disclosure changes.
• Evaluates the credit union’s policies, procedures, products, programs, website content, marketing materials, forms, documents, and disclosures to ensure compliance with applicable laws and regulations.
• As appropriate or required, makes recommendations for changes, edits; Develops and implements corrective action procedures and puts such in place as necessary to ensure compliance.
• Maintains an up-to-date repository of policies and procedures for the compliance area.
• As needed, serves in a backup for the BSA Specialist in various capacities including, but not limited to, daily, monthly, and annual BSA/AML, Patriot Act and OFAC duties utilizing BSA software.
• Exhibits exceptional critical thinking skills and demonstrates attention to detail.
• May serve as a member of a project team(s) in the capacity of a compliance resource for the implementation of technology, processes, procedures, or the development of training materials.
• Ensures that all work, updates, change requests, and compliance reviews are completed in a timely and efficient manner and does not expose the credit union to risks associated with latency.
• Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position.
• The ability to travel overnight less than 5%.
• Other duties as assigned.

Supervisory Responsibilities: No direct reports. May manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners.

• An associate degree in business, finance, or related field of study; two additional years of relative work experience or 2 years college course equivalent in lieu of degree
• 3 years relative work experience in a financial institution
• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Teams)

• Bachelor’s degree in business, finance, accounting, marketing, or related field
• 3 years specific compliance work experience in a bank or credit union
• Compliance related certification(s)

Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 20 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.

Please note that an employment offer, and your continued employment, are contingent upon acceptable results of a background and credit check, as well as satisfactory proof of your right to work in the U.S.