Consultant, Sales And Service (University Of Denver)
LOCATION
Denver, CO (On-Site)
QUALIFICATIONS
Desire to grow a career in sports ticket sales; Bachelor's degree preferred; Computer proficiency (Microsoft Word, Excel, Outlook); Excellent communication and presentation skills; Experience with ticketing software and CRM preferred; Availability to work evenings and weekends.
RESPONSIBILITIES
Act as a liaison for clients and the Athletics Department; Renew and grow season ticket accounts; Generate new business through outbound calls; Maintain customer records; Achieve sales goals; Manage inbound communication and conduct appointments; Attend sporting events and season ticket member events.
INDUSTRY
Sports Marketing and Media
SHORT DESCRIPTION
Join Playfly Sports as a Sales Consultant at the University of Denver, focusing on ticket sales for intercollegiate athletic events while receiving training and support to advance your career in collegiate athletics.
CONSULTANT, SALES & SERVICE (UNIVERSITY OF DENVER)
Denver, CO
On-Site
THE RUNDOWN
Playfly Sports is looking for a Sales Consultant to join our team at the University of Denver.
Consultants act as the primary liaison between our current client base and Collegiate Athletics Department, are responsible for renewing and growing all season ticket accounts and generating new business through upselling, cross selling, and referrals. The Consultant revenue will be generated primarily from outbound phone calls. This role would be a fit for those with a desire to start and grow a career in the sports ticket sales industry or collegiate athletics. These calls will be supplemented with email marketing, face-to-face presentations, and in-arena/stadium tours. Additional duties include handling all forms of inbound communication and being able to address and answer all questions, comments, or concerns, conducting onsite and offsite appointments, and attending season ticket member events for all ticketed university athletics sporting events. Day-to-day leadership and mentoring of this position will be provided by the Playfly Aspire Leadership. Consultants will receive the tools, programs, and systems necessary to "BE GREAT."
WHAT YOU’LL ACCOMPLISH
- Be prepared to sell on behalf of the University of Denver Athletics Department & Playfly Aspire
- Sell new season tickets, partial season ticket plans, group ticket plans and individual game tickets for the standard and premium areas at Athletic Department’s venues, as applicable, for the home games of the University’s intercollegiate Teams – Hockey, Gymnastics, Men’s Basketball, Women’s Basketball, Men’s Lacrosse, Women’s Lacrosse, Men’s Soccer, Women’s Soccer, and Volleyball.
- Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
- Grow sales significantly each week by attracting additional business leads.
- Be prepared to sell on behalf of the Athletics Department & The Aspire Group.
- Maintain computerized records of all prospects and customers within the ticketing database.
- Make a minimum of 30 connections (conversations) with fans daily.
- Make 80 - 100 calls a day.
- Work home games and season ticket member events, performing various ticket sales and service duties throughout the game.
- Additional responsibilities as assigned by Supervisor.
WHAT YOU’LL BRING
- Desire to start and grow a career in the sports ticket sales industry or collegiate athletics.
- Bachelor’s degree preferred but not required.
- Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented.
- Experience with ticketing software and CRM program a plus. Paciolan Spectra software experience is a plus.
- Excellent communication, presentation and listening skills. Must be able to communicate equally well with executives, staff, and fans at all levels.
- Professional image and demeanor at all times.
- Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company.
- Ability to work well with others and confidence when taking initiative.
- Available to work Athletic events including home games and special events in evenings and on weekends.
WHAT WE DO
Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America’s largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com
WHAT WE STAND FOR
At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & DIVERSITY STATEMENT
Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
ACCOMMODATIONS
Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.
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