Coordinator Of Alumni Engagement And Annual Giving
LOCATION
The position is based at Ohio Northern University.
QUALIFICATIONS
Bachelor's degree or equivalent experience, 1-2 years of related fundraising experience. Preferred: experience managing student workers, proficiency in database applications (Blackbaud RENXT preferred), and experience in a higher education setting.
RESPONSIBILITIES
Manage office functions, supervise student employees, plan and execute events, support alumni engagement and giving efforts, maintain donor relations, assist with fundraising strategies, and provide administrative assistance including data updates and budgeting.
INDUSTRY
Higher Education
SHORT DESCRIPTION
The Coordinator of Alumni Engagement and Annual Giving supports fundraising and alumni relations activities at Ohio Northern University, aiming to enhance engagement and manage office operations effectively.
Plan, implement, and provide metrics and reporting for each fall and spring semester to retain phone loyal donors.
Facilitate daily, weekly and monthly pledge reminder process, texting campaigns, email solicitations, stewardship and emerging communications.
Assist with digital engagement, in-person events, including planning, implementation, and evaluation. Examples include, but are not limited to Regional Alumni Events, Reunions, Homecoming, Day of Giving, and other signature events that require assistance.
With input and approval from the Executive Director of Alumni Engagement and Annual Giving, research, propose and execute strategies targeted at acquisition, retention, and reactivation of donors through various fundraising methods which may include, but are not limited to phone, direct mail, email, crowdfunding, texting, digital advertising, and in person solicitation.
Plan and implement stewardship and retention efforts including, but not limited to, leadership annual giving, first time donors, faculty/staff giving campaign, digital marketing, direct mail, email, social media, texting, etc.
Support Day of Giving through planning, preparation and executive of communications, solicitations, marketing, and day of event logistics.
Support office functions through handling calls, answering emails, ordering office equipment, submitting IT help tickets and physical plant work order and accommodating smooth office flow.
Update University Advancement database and provide constituent information and data updates as needed.
Set up and administration of online forms, event registration, giving pages and crowdfunding pages.
Assist with budgets management including fund disbursement, check requests, deposits, transfers, etc.
Interpret and apply a variety of procedures, policies, and precedents. For example, managing requests for information from alumni and friends.
Provide exceptional customer service and responsiveness to colleagues, alumni, and friends of ONU.
Assist with mass marketing, mailings, and appeals.
Regularly communicate with constituents.
Manage and respond to delicate donor relations matters.
Maintain the highest standard of confidentiality in handling information.
Other duties as assigned.
- Demonstrate analytical and strategic thinking abilities
- Ability to manage several projects simultaneously
- A sense of creativity and open to new ideas
- Excellent organization and communication skills
- Leadership skills and the ability to work cooperatively with senior officers, trustees, student employees and volunteers
- Must be able to work independently and as part of a team
- Work within budgetary guidelines, assuring effective strategies with given resources
- Positive attitude and commitment to continuous improvement
- Bachelor’s Degree or equivalent experience
- One to two years related fundraising experience or equivalent required
- Experience using database applications, Blackbaud RENXT preferred
- Experience managing student workers
- Previous supervisory experience
- Proficiency in Word, and Excel, and Google Suite products
- Experience in a higher education setting
- Ability to convert technical data into formal reports
- Other duties as assigned
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