Coordinator - Supplemental Instruction, Peer-Assisted Study Sessions

The mission of the Academic Success Center is to provide centralized academic support services for undergraduate students to help them achieve their individual goals and earn a UMBC degree. Guided by caring peers, staff and faculty, and in collaboration with the campus community, the ASC’s programs empower students to identify and engage with resources and to develop skills and strategies for success in their academic journey and beyond.

The University of Maryland, Baltimore County (UMBC) is seeking a Coordinator for the Supplemental Instruction, Peer-Assisted Study Sessions (SI PASS) Program in the Academic Success Center. The SI PASS Program is an essential UMBC academic support, providing outside of class, regularly scheduled study/exam review sessions for the most difficult courses at UMBC, those with high enrollment and D/F/W rates above 25%, including Biology, Chemistry, Physics, Math, Statistics and Spanish. UMBC’s SI PASS Program provides support to 20 courses each semester, with 55 outside of class study sessions offered weekly by 25-30 SI PASS Peer Leaders, and annual attendance of 15,000 visits by 3,000 individual students.

The Coordinator is charged with the day-to-day operations of the program including, Reporting, Program Assessment/Accreditation, Marketing and Communications and other duties as assigned.

UMBC offers competitive compensation. This role starts at $54,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

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A hybrid telework schedule may be available.

Day-to-Day Operations

The Coordinator will be responsible for recruiting, hiring, training on best program practices for SI PASS and directly supervising 25-30 SI PASS undergraduate peer leaders, 2-3 undergraduate mentors, and 1-2 graduate assistants each semester, ensuring the professional operation of this high-volume supplemental study session program.

Working collaboratively with the AVPAD, the Coordinator will exercise fiduciary responsibility over as assigned budget to ensure the operations of the SI PASS Program.

Working collaboratively with Academic Department Chairs and faculty who teach the eligible SI PASS courses, the Coordinator will identify qualified peer leaders, introduce the program to students in the courses, and facilitate the peer leaders’ access to Blackboard and the class.

The Coordinator must develop partnerships across the campus community (e.g., Academic Advising Community, the Faculty Development Center, and other academic/administrative units) to disseminate information about and promote the SI PASS Program as a contributor to student success.

Working collaboratively with the Registrar’s Office, Scheduling Coordinators and others, the Coordinator will be responsible for identifying, securing, scheduling and maintaining rooms each semester to hold Peer Assisted-Study Sessions in designated spaces and classrooms. This effort also includes the use of current technology to host virtual SI PASS sessions.

The Coordinator will ensure that SI PASS schedules are accurately posted in a timely manner to the ASC website and disseminated to the appropriate campus stakeholders to promote with students.

The Coordinator will be responsible for accurate logging of students attending SI PASS, overseeing the study session activities, ensuring the program is adequately staffed, training, observing and evaluating SI PASS student leaders and giving performance feedback, approving payroll, and following up on student needs and issues.

Reporting and Program Assessment and Accreditation

Working collaboratively with the Assistant Vice Provost, Academic Success Center, the Coordinator will be responsible for routine assessment and reporting of the SI PASS program, including tracking data related to student participation, student and SI PASS Leader feedback, and student and SI PASS Leader achievement of ASC learning outcomes, and analyzing REX reports to make decisions about program improvement.

The Coordinator will be responsible for ensuring the SI PASS program maintains accreditation by the International Center on Supplemental Instruction.

The Coordinator must stay abreast of trends in the field of SI PASS and ensure compliance of the program according to the standards set forth by the International Center on Supplemental Instruction as well as the International College Learning Center Association.

Marketing and Communications

The Coordinator must work collaboratively with the Coordinator, ASC Operations and Guest Experience, to appropriately market the SI PASS Program to faculty, staff and students to promote awareness and understanding of the SI PASS program.

Other duties as assigned

This position requires a Bachelor’s Degree with a minimum of one year of experience working with students in a higher education setting. This position also requires 1 year of experience working in higher education student support.

Master’s degree preferred. Preferred candidates will have 1-3 years of experience working in a College Learning Center, supporting Supplemental Instruction.

A background check will be required.

Upload a cover letter and a resume.

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more

Contingent II positions may include some benefits.

Benefits offered align with type (Regular, Contingent II, etc.) of position.

Salary: $54,000 - $58,000 depending on qualifications and experience.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.