Customer Growth Marketing Specialist: Events
LOCATION
Hybrid (requires commuting to Chicago or Boston office two times per week)
QUALIFICATIONS
Bachelor's degree or equivalent, 1-3 years of event marketing experience preferred, and willingness to travel approximately 10-15%.
RESPONSIBILITIES
Manage project management needs across the Customer Growth Marketing Team, coordinate event logistics and relationships, develop and track event communications, collaborate with internal teams for event execution, organize virtual events, and manage post-event follow-ups.
INDUSTRY
Asset Management
SHORT DESCRIPTION
Seeking a Customer Growth Marketing (CGM) Specialist to execute in-person and digital events, driving brand awareness and lead generation while collaborating with various stakeholders at Harbor Capital.
- Facilitate project management needs across Customer Growth Marketing Team to help manage prioritization of events across marketing programs based on business goals
- Maintain composure in a high-pressured environment with changing details to make informed decision in the best interest of the organization and business goals
- Coordinate with event venues on all logistics, contract reviews, and continued relationship management
- Develop and distribute invites, manage and track all confirmations and declines, and clearly communicate conference details to attendees
- Manage development of registration page, pre- and post-event emails, social media posts with Customer Growth Marketing Team, Salesforce updates with Insights Team
- Coordinate with other teams within Marketing to build program agendas, invites, event details and confirm speakers
- Work closely with Sales to deliver regional events/sponsorships within territories
- Work with internal conference attendees to manage all materials that need to be delivered to and from conferences (including booth, brochures, swag)
- Event types include: single and multi-day conferences, roadshows, regional events, webinars, and sponsorships
- Organize virtual events using On24 and Zoom, as well as third-party vendors
- Work closely with Compliance for submission of content in partnership with Brand & Content Marketing
- Manage conference follow-up activities including: feedback from attendees, thank you emails and importing data into Salesforce
- Drives for Results (Impact)
- Creates Culture of Collaboration (Impact)
- Communication & Engagement (People)
- Agility & Adaptability (People)
- BA/BS or equivalent
- 1-3 years industry experience, event marketing experience preferred
- Job requires some travel, approximately 10-15%
- Ability and desire to lead and support various initiatives with a collaborative, roll-up-your-sleeves mindset
- Demonstrates a strong work ethic and commitment to team and organization
- Ability to think creatively and has the initiative to present new ideas
- Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful and efficient
- Possess an effective and collaborative approach to working across Harbor
- Excellent written and verbal communication and interpersonal skills
- Highly organized, project management skills, and proficient at working independently to manage tight deadlines, facilitate alignment across data, measurement and event execution
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