U.S. Marine Corps
Deployment Readiness Coord Nf4
LOCATION
Henderson Hall, Arlington, VA
QUALIFICATIONS
Bachelor's degree in a related field, three years of military family life experience, strong communication and analytical skills, and the ability to manage volunteers and utilize Microsoft Office software.
RESPONSIBILITIES
Oversee the Commander's Unit Personal Family Readiness Program, coordinate support for Marines and families, manage UPFRP events, communicate resources, and analyze program effectiveness. Provide training and customer service while ensuring compliance with regulations.
INDUSTRY
Military and Family Support Services
SHORT DESCRIPTION
Manage family readiness programs for Marines, providing support, training, and communication resources to enhance family well-being and readiness.
Duties
- Reports to the unit Commander at the Colonel Level.
- Oversees the Commander's Unit, Personal Family Readiness Program (UPFRP) for the designated units. Serves as Subject Matter Expert for the UPFRP and supports its mission to aid individual Marines in their responsibility to attain and maintain personal and family readiness by providing command outreach and assistance. Support to families shall encompass Marines, spouses, children, and designated parents/extended family members of Marines.
- Plans, coordinates and executes administrative and logistical requirements, in partnership with the Marine Corps Family Team Building staff, installation Marine and Family Services, or other applicable entities, for UPFRP events such as pre-, during and post-deployment training. Delivers additional briefs and presentations as directed by the Commander. Develops and implements UPFRP communication plan of action and conducts proactive outreach, rapport development and multi-faceted communication efforts to facilitate meaningful two-way communication between the command and its Marines and families.
- Prepares and distributes official communication to Marines and designated family members utilizing the Organization Communication System (OCS). Provides current information pertaining to available resources designed to assist with emerging challenges associated with mission requirements. Actively encourages family members to use available resources and programs. Distributes marketing materials developed and provided by HQMC and/or MCCS.
- Remains abreast of current on- base and off-base resource offerings and communicates purpose and extent of the family support programs to Marines and extended family members. Maintains contact and coordination with MCCS (e.g., Directors of MCFTB and Marine and Family Services, Information and Referral Specialists) and others regarding the effectiveness of MCCS programs and services.
- Assists the Commander with volunteer appointments and/or removal. Coordinates the efforts of Family Readiness Program Assistants by assigning and distributing work and providing guidance for task completion. Validates and tracks volunteer service hours in coordination with the Installation Volunteer Coordinator. Assists Commander with appropriate volunteer recognition.
- Welcomes new families to the unit, establishing a relationship and providing information regarding the command and available on-base and off-base resources. Supports activities that build unit cohesion and a sense of community among the unit families. Establishes and maintains liaison with DRCs within the same command to ensure Commander's vision and intent is carried out. Assists in the development and implementation of subordinate UPFRPs.
- Analyzes and interprets Marine Corps Orders, policies, rules and regulations related to and governing the UPFRP. Ensures the unit conforms to applicable guidance and regulations in the execution of the UPFRP and remains ready to successfully undergo the scrutiny of higher-headquarters assessments. Drafts unit specific policy and guidance as directed by the Commander.
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Maintains direct contact with HQMC to provide specific UPFRP information for analysis, reporting, and trend identification. Submits monthly data reports to HQMC.
Monitors and maintains non-appropriated fund allocations. Develops long range and short range cost estimates for program funding requirements. Develops, monitors and maintains budget and spending plan execution. May serve as the Responsible Officer for UPFRP expenses. - Assesses family readiness training and education needs of unit Marines and families, and coordinates MCCS support to meet those needs. Establishes training schedules and coordinates delivery of training. Maintains family readiness training documentation.
- Provides World Class Customer Service with an emphasis on professionalism and courtesy. Assists internal and external customers and communicates positively in a professional manner. Asks questions to determine, verify and solve problems. Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Ensures OPSEC and Privacy Act compliance.
- Performs other UPFRP related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
- Bachelor s degree from an accredited college or university in a related field appropriate to the work of position and three years of related military family life experience; OR an appropriate combination of education and experience which demonstrates a high degree of interpersonal communication and analytical skills to adapt and respond to diverse situations unique to the military lifestyle; OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.
- Clear understanding of the UPFRP's intent with demonstrated knowledge of philosophies, policies and procedures governing the program.
- Demonstrated skill to serve as a representative to provide command family readiness outreach, support, and assistance to the Command's military personnel and their families, exercise sound judgment and initiative in carrying out responsibilities. Ability to resolve situations as they arise, work with wide latitude for independent action to ensure overall program effectiveness, provide sound recommendations, and effectively use resources.
- Must possess and demonstrate sound communication skills (oral and written), presentation skills, interpersonal skills, and social poise. Must possess coalition building skills and sufficient experience to effectively support families in crisis. Ability to use discretion to refer service and family members to resources when appropriate. Must be detail-oriented, organized and adaptable. Eager learner and positive attitude essential.
- Must be a self-starter and possess the ability to establish realistic long and short-term goals and objectives, set achievable deadlines and react quickly to changing priorities. Must possess strong customer service skills and be able to tactfully communicate with all levels of the military and civilian community. Must have ability to work both independently and within a dynamic team. Must have ability to gather, assemble and analyze complex organizational information, draw conclusions and devise solutions to problem areas.
- Must have the skill to successfully manage the work of volunteers.
- Operating knowledge of Microsoft Office software suites, web-based applications, and creating, maintaining, and manipulating databases.
- Must be able to accommodate a flexible work schedule to include weekend and nighttime hours.
- Must be able to travel in order to support the UPFRP as directed by the Commander.
- This is a white-collar position where occasional lifting up to 20 lbs may be required.
- Must be able to obtain and retain a Secret clearance as required (based on location).
Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
- Education/certification certificate(s), if applicable.
- If prior military, DD214 Member Copy
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
- Stability of Federal Civilian Service
- People with passion for doing work that matters
- Quality of Work Life Balance
- Competitive Pay
- Comprehensive Benefit Packages
- Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
- Stability of Federal Civilian Service
- People with passion for doing work that matters
- Quality of Work Life Balance
- Competitive Pay
- Comprehensive Benefit Packages
- Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applications must be submitted online via the MCCS Careers website:
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Agency contact information
HENDERSON HALL MCCSPhone703/979-8420Emailhendersonhall.vacancies@usmc-mccs.orgAddressHENDERSON HALL MCCS
MARINE CORPS COMMUNITY SERVICES
PO BOX 4009
ARLINGTON, VA 222040009
USANext steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Open to Public
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