Digital Director

Job Description

Highly skilled and experienced Digital Leader in the Quick Service Restaurant (QSR) or Retail industry. Manage global delivery model for large scale engagements from inception to closure. Lead large scale initiatives delivering business objectives. Work on cutting-edge strategy and solutions for digital domain. Manage multi-million budgets. Expertise in software development and agile methodologies. Strong understanding of GTM technology transformation solutions. Solid technology know-how and expertise on upcoming enterprise industry trends around robotics, automation, Generative AI and its applicability. Experience and Expertise on Digital Mobile solution, third party ordering and Customer Experience / Engagement to enable digital ordering growth.

Key Responsibilities

• Digital Strategy: Develop and execute digital strategies to enhance customer engagement and operational efficiency in the QSR industry.
• Project Management: Oversee project timelines, deliverables, and budgets to ensure successful implementation and delivery of digital projects.
• Stakeholder Engagement: Engage with key stakeholders, including client executives and IT teams, to understand their needs, gather requirements, and provide strategic recommendations.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 15 years of experience in digital architecture, with a focus on the QSR industry.
• Proven experience in designing and implementing mobile digital solutions.
• Strong understanding and practical experience with AI technologies and their applications.
• Strong knowledge of cloud computing, APIs, and integration methodologies.
• Experience with development tools and programming languages relevant to digital and mobile solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Relevant certifications in digital architecture, mobile development, or AI are a plus.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.