Dining Room Supervisor

Full Time • Antioch, CA, United States of America

nan - nan (Hourly) Added 4 weeks, 1 day ago

Summary

LOCATION

Full-time position with a schedule from Tuesday to Saturday, varying between 7am-2pm and 11am-7pm shifts.

QUALIFICATIONS

Minimum six months experience in dining room operations, over 18 years of age, background clearances as required, health screening with negative TB test results, one year cooking experience or related position, excellent communication skills in English, basic math skills, and ability to operate standard serving equipment.

RESPONSIBILITIES

Manage and supervise dining room Servers, ensure compliance with health and safety codes, maintain a sanitary dining environment, develop training for staff, track resident meal attendance, address resident satisfaction, and assist dining team members as needed.

INDUSTRY

Senior Living and Healthcare

SHORT DESCRIPTION

The Dining Room Supervisor oversees the dining room operations, ensuring high-quality customer service and a pleasant dining experience for residents at MBK Senior Living.

Dining Room Supervisor

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your

success

A fun-filled, energetic environment that's centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs

Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources

Full-time benefits include:

Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts

If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description

Wage: $19.00/ Hr.
Schedule: Tuesday - Saturday with a variation of 7a-2p and 11a-7p shifts

Job Summary: The Dining Room Supervisor is responsible for training, scheduling, directing and managing the dining room Servers to ensure residents receive the highest quality of customer service, efficiency and professionalism during their meal times.

Essential Job Duties (Include % of time for each responsibility):

Manage, schedule, evaluate and direct the dining room Servers
Ensure that Servers work efficiently and professionally at all times
Ensure a sanitary dining room complying with all health and safety codes, licensing regulations and policies and procedures regarding the proper handling and serving of food
Supervise and direct the cleaning of all dining and food service areas
Ensure that tables are clean, pleasant and properly set
Wait, clean, reset tables, return dishes to kitchen as needed
Understand and comply with all federal, state and local regulations and all community policies and procedures concerning the department
Develop and implement training, policies and processes to ensure that Servers are properly groomed, dressed and using proper etiquette and manners while waiting tables courteously, professionally and ensuring that all Team Members have successfully completed the Dining Room Training course with CCG
Survey residents to determine their satisfaction levels with the service provided and make corrections as necessary
Assist Servers, Cooks, and other Dining Services Team Members in the their job duties and assume their activities when needed
Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
Supervise the tracking of resident attendance at meals and communicate to designated Team Member, those residents that have not come to the dining room for meal (for a safety check)
Ensure the delivery of meals to resident rooms as required & tray charges are communicated to the Business Office.
Report any safety or equipment issues to Director of Dining Services
Aid in community marketing effort through positive interactions, dress and behavior
Other duties as assigned or directed by the Director of Dining Services or designee of the Executive Director

Non-Essential Job Duties:

Assist in breaking down deliveries, putting away stock, washing dishes, as needed
Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service

Requirements (Include: education, experience, special skills, licenses, and certifications):

Minimum six (6) months experience in dining room operations
Age over 18 years or have proper work permit and authorization documentation
Background clearances as required by government regulations
Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
Minimum one year cooking experience and/or experience in a related position
Some supervisory experience preferred
Basic math skills (addition, subtraction) as required by the position (counting tracking meals/residents, etc.)
Excellent communication skills including the ability to speak, write and read English
Ability to operate standard serving equipment (salad bar cart, trays, silverware, etc.)
Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during stressful or emergency situations
Must possess the ability and desire to minimize waste and misuse of supplies/equipment
Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors and the general public

Physical Demands (Include: lifting, carrying, pushing, pulling, bending, walking, standing, and sitting):

Must be mobile and able to perform the physical requirements of the job
Able to move intermittently throughout the work day and throughout the community
Ability to lift/carry up to 20 lbs., push and pull carts as necessary

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact

talentacquisition@mbk.com

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.

Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.

HIPAA Disclosure:

Tailor Your Resume to Match this Job!

Apply

Share with Friends!