Director, Brand Content
LOCATION
Detroit, MI (Hybrid)
QUALIFICATIONS
8+ years of experience in content, influencer marketing, or advertising; experience managing teams; strong project management skills; proficiency in content strategy and development; ability to build relationships with clients and agencies; understanding of media plans and flexibility to travel.
RESPONSIBILITIES
Lead content strategy and development for General Motors, ensure collaboration across agency departments, manage client relationships, promote team culture and career development, oversee media-led content efforts, track budgets, support business development, and drive innovation in content planning.
INDUSTRY
Advertising and Marketing
SHORT DESCRIPTION
The Carat Content Director will manage the content specialty for General Motors, focusing on content strategy, client oversight, and team leadership while fostering collaboration and innovation across teams.
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Service Line Delivery:
- You will ensure collaboration across all agency departments.
- You will foster teamwork and develop relationships with senior partners.
- You will coordinate with external client agency teams (media partners, creative, PR) on shared deliverables.
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Client Service:
- You will build relationships with mid-level and senior clients.
- You will be a client partner and define team structure/resources.
- You will attract top talent and build a team.
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Communication:
- You will be the clear client lead for all content efforts with our teams and creative agencies.
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Coaching and People Management:
- You will promote inclusion within the content team and ensure a healthy team culture.
- You will lead team career development, provide feedback, and approve goals.
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Culture:
- You will be a role model and ensure team behavior aligns with agency and client values.
- Participate in optional culture/diversity training and programs.
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Media-Led Content Specialty:
- You will lead daily business on all media-led content elements.
- You will approve media-led content work before client submission.
- You will lead content RFP processes and provide oversight for internal meetings.
- You will ensure content aligns with brand goals and foster creativity in plans.
- You will educate teams on content specialty and capabilities.
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Organization & Prioritization:
- You will escalate issues to Carat leadership and ensure client needs are met.
- Track projects and assist with prioritization.
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Storytelling:
- You will write concise recommendations and ensure strategic work aligns with brand brief and strategy.
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Analytics:
- You will collaborate with the analytics team to support plans and storytelling.
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Client Budgets:
- You will escalate budget issues to SVP and recommend solutions.
- You will manage negotiation of non-media fees and track investment details.
- You will oversee supplier invoices and compliance with client financial processes.
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Delegation:
- You will manage team workload and monitor work distribution.
- You will escalate bandwidth issues to VP.
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Innovation:
- You will prioritize innovation in the planning process using insights to guide ideas.
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Experience:
- You will contribute to internal expertise through knowledge sharing and case study development.
- You will create external expertise content and participate in public opportunities with approvals.
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Business Development:
- You will support new business pitches with time, expertise, and content skills.
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Commercial Skills:
- You will understand client scope and consult with SVP.
- You will maintain detailed project records and present client-facing materials.
- You will identify opportunities to grow scope organically.
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Contract Management:
- You will develop staff plans and SOW, understanding team structure and requirements.
- You will manage SOW, staff plans, and discipline use.
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Dentsu Services Skills:
- You will familiarize with service line offerings and establish relationships for potential growth.
- 8+ years of experience in content, influencer marketing, experiential marketing, or advertising.
- Experience managing a team and encouraging staff.
- Project management skills.
- Experience working with multiple brands, teams, or clients simultaneously.
- Proficiency in content strategy and development.
- Build relationships with clients, agencies, and media partners.
- Understanding of media plans, landscape, and partner capabilities.
- Flexibility to work irregular hours and travel.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to
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