Director, Creative Services

The Creative Services Director will translate business needs into powerful creative executions. This role will lead a dedicated team of creative professionals and work with internal cross-functional teams and external agency partners to ensure our creative supports our overall brand strategy, achieves business objectives, and is delivered through a customer-centric approach. The ideal candidate is collaborative, resourceful, has an in-depth understanding of the creative production process, experience managing and directing creative teams and a track-record of growing a brand with high-volume creative requirements effectively. This role is responsible for executing creative aligned to the core brand message across all channels of business, such as eCommerce, paid media, organic social, email, event, retail and PR and aligns the organizational communications and messaging with the brand, both internally and externally.

Responsibilities:

• Creates and builds excitement around seasonal and annual creative briefs,
• Directs the overall quality, innovation, and vision of the creative services team, ensuring a high-quality execution across all media and campaigns.
• Creates and maintains an environment of collaboration within the creative, merchandising, and marketing teams, responsive to company’s needs.
• Oversees deliverables, leads team to meet all timelines.
• Builds and manages the budget for creative services team.
• Manages and leads creative reviews and presentations, presenting concepts and narratives for senior management and cross functional teams to influence business and creative decisions.
• Manages creative team across all functions: creative image, graphic design, video, motion graphics, content, production.
• Access to a network of creative resources: photographers, stylists, producers, etc. for realization of project-based work.

Core Characteristics:

• Leadership and team management abilities; must be able to foster a collaborative, supportive environment, working with multi-disciplinary teams; must be able to delegate confidently; must be able to take and give constructive feedback in a productive and supportive manner.
• Creative Vision; must understand how to engage an audience, lead brainstorming sessions; must approach problems with flexibility, with willingness to use new tools and solutions.
• Strong organizational and critical thinking capabilities; must be able to manage budgets and timelines, while delivering high quality results; attention to detail is a must.

Qualifications:

• 8+ years of experience in creative leadership role for multi-channel brand or retailer, specializing in fashion, home, and consumer products, or Agency manager of creative studio.
• A strong portfolio, including finished product and creative briefs, demonstrating a passion and understanding of apparel and home markets and the ability to execute vision.
• Bachelor’s degree in marketing, merchandising, business, or other related field
• Superior written, oral, and interpersonal communication abilities
• Exceptional organization, project management and team building abilities
• Demonstrated ability to work well under pressure, excel and be at ease with ambiguity and achieve results in a fast-paced environment.

System Qualifications:

• Up to date skills in Adobe CS programs, including Acrobat, Photoshop, Figma and InDesign as well as MS Office skills: Word, Excel, PowerPoint, Outlook. Project Management tools such as Asana, MoodBoard

About Lumens:

As North America’s premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a discerning edit of modern lighting, furniture, and décor. Sourcing more than 400 of the most exceptional international design brands, our curated product assortment features iconic designs as well as the latest in contemporary interior décor. Lumens’ vision – to inspire and connect the world with good design – guides our dedication to innovation, customer experience, and service. Our team includes certified interior designers and ALA-certified product specialists, and we’re looking for fellow design enthusiasts to join our team.

Since June 2021, Lumens has been part of Flos B&B Italia Group, a leading global high-end design group operating a portfolio of legacy brands in the world of luxury furnishings and lighting. Driven by a purpose of “We design for a beautiful life,” the Group includes some of the most distinctive European cultural heritage products and designs for the planet, people, and culture. The Group includes FLOS, B&B Italia, Louis Poulsen, Maxalto, Arclinea, Azucena, FENDI Casa, Audo Copenhagen, and Lumens.

Commitments:

People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most.

Lumens is also committed to reducing our environmental impact and preserving our planet. We support brands and products with sustainability attributes at their heart, and we are harnessing our scale and ethos of innovation to bring customers services and solutions that respect the environment. For our employees, our initiatives include green campuses and flexible working to reduce our carbon footprint.

Location: San Francisco, CA / Hybrid Schedule; Willingness to work out of the corporate office located in San Francisco / Sacramento (with some work from home flexibility).

Compensation: $120,000 - $140,000 base + bonus

Benefits: access to health benefits + 401k + 3 weeks annual paid time off