Director, Digital Marketing - Us Heme
LOCATION
Boston, MA (Remote-Eligible)
QUALIFICATIONS
Bachelor's Degree, 8+ years of experience in digital marketing and customer-facing non-personal promotional programs, along with strong project management, analytical skills, and effective communication abilities.
RESPONSIBILITIES
Develop and execute digital engagement programs, lead media strategy and planning, manage agencies, ensure compliance with regulations, establish KPIs, and collaborate across departments to support the commercial business needs.
INDUSTRY
Biotechnology
SHORT DESCRIPTION
The Director of Digital Marketing for US Heme BU will drive digital patient activation for genetic therapy, leading comprehensive digital marketing strategies and collaborating across functions to engage customers effectively.
- This role is responsible for developing digital engagement programs, in line with Marketing priorities.
- Will lead the branded media strategy and development of the media plan including selection of media programs.
- Will collaborate closely with the Brand Marketing team on journey mapping and execution of media plans.
- Will work with information technology, multiple vendors, and agencies to ensure the organization's processes, budget, and platforms are operating effectively to support the commercial business needs.
- Translate the brand strategy into an effective tactical plan for digital promotion through creation and execution of measurable programs that engage customers at multiple touchpoints throughout their treatment journey and takes into consideration the different segments.
- Direct and manage agencies of record to create all digital programming materials such as digital media, social media, SEO/SEM, CRM efforts, and automated engagement tactics ensuring external partners remain on-time and on-budget.
- Continuously scan and evaluates external digital patient pilot partnership opportunities to support new patient digital capability building.
- Closely partner with Regulatory/Legal/Medical review committee to obtain approval for effective and compliant marketing materials.
- Establish key performance indicators for materials to measure and ensure effectiveness of their impact and return on investment.
- Partner with privacy and legal on ensuring compliance aligned to emerging state regulations related to healthcare data.
- In-depth knowledge of non-personal digital promotional capabilities.
- Ability to effectively communicate compelling digital marketing concepts and complex ideas to cross-functional audiences at all levels of the organization.
- Experience managing complex internal and external partner relationships involving creative, digital, and media agencies.
- Expertise in measurement and analytics of digital programs.
- Strong understanding of web content management processes and platforms.
- Strategic thinking and ability to understand insights and the implications, and apply those insights to business problems and opportunities.
- Detail orientation and strong organization, prioritization, and project management skills, with demonstrated ability to manage multiple tasks.
- An entrepreneurial spirit and an ability to develop creative solutions to complex problems.
- Aligned with company culture focused on ethics and integrity in all we do.
- Comfortable working in a highly collaborative and results-driven environment within a growing business unit.
- Bachelor's Degree
- Requires 8+ years of work experience leading the delivery of customer facing digital non-personal promotional programs to promote products and services to external customers, or the equivalent combination of education and experience.
1. Remote: work remotely five days per week and come into the office on occasion – you’re always welcome on-site; or select
2. Hybrid: work remotely up to two days per week; or select
3. On-Site: work five days per week on-site with ad hoc flexibility.
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