Director Internal Communications

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Job Summary:

Lead and direct a team of internal communications managers and specialists focused on communications for UNC Health. The Director of Internal Communications reports to the Executive Director of Integrated Communications. The Internal Communications team serves as the voice of UNC Health and helps manage System / Entity reputation, and connects employees to the organization’s strategy, mission and culture.

Description of Job Responsibilities:

1. Develop an annual internal communications plan in conjunction with his/her team and the Executive Director of Integrated Communications.

2. Develop and grow internal communication programs/initiatives in a fast-growing, complex organization with a keen understanding of internal communications best practices. He/she must build/maintain credibility and earned the trust of senior leaders and counseled executives on a wide-range of communications issues, both bottom up and top down. The Director serves as a key counselor to the CEO of UNC Health/Dean of the UNC School of Medicine.

3. Leads all company-wide employee communications, engaging 40,000+ employees/teammates across North Carolina. He/she aligns communication outreach with senior leadership and established strategy to facilitate employee engagement, and retention by connecting all employees to company strategy, mission, and culture.

4. Lead organizational-wide change and developed ways to measure the true impact of that change. They will be highly collaborative and thrive in a data-driven culture. The Director will develop KPI’s to measure the impact of internal communications efforts.

Other Information

Education Requirements:

Bachelor's degree in a related field Professional

Experience Requirements:

Ten (10) years of combined experience in media relations, internal/corporate communications for large organizations or corporations with demonstrated expertise.

Knowledge, Skills, and Abilities Requirements:

Demonstrated familiarity with the current health care landscape of the Triangle, the State of North Carolina and the United States as a whole. Strong written and verbal communication skills, working quickly under pressure and tight deadlines. Must have a demonstrated ability to apply data and research findings to internal communications and content development efforts. Demonstrated success planning and managing complex projects from start to finish, and working effectively across internal functional teams. Manages partner relationship with vendors. Excellent written and verbal communication skills and the ability to communicate/collaborate effectively with all levels of the organization, co-workers, and work with UNC-CH Communications / UNC System Communications. Proficiency using Microsoft Office products (Word, Excel, Access, and PowerPoint) and content management systems (CMS). Ability to work and function in a complex environment comprised of medical, corporate and academic settings all working together concurrently. Develop / introduce new tactics and strategies to all areas of responsibility both strategically and on a tactical level. Work collaboratively across department functions including marketing and branding, marketing technology, consumer insights, integrated communications and community engagement. Supports the strategic vision of the Department and demonstrates the ability to build and maintain effective relationships across a large complex organization

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Integrated Communications

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC: Chapel Hill / Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.