Director Of Admissions
LOCATION
Cleveland, Ohio (hybrid eligible with up to two remote days per week)
QUALIFICATIONS
Master's degree in business or related areas, and 10 years of experience in sales, recruiting, or admissions roles, preferably in graduate business programs (especially MBA).
RESPONSIBILITIES
Lead recruitment and enrollment management processes, oversee the enrollment process and applicant assessment, collaborate on marketing strategies, and manage vendor relationships to enhance recruitment efforts.
INDUSTRY
Higher Education
SHORT DESCRIPTION
The Weatherhead School of Management seeks a Senior Director of Recruitment and Enrollment Strategy to manage recruitment processes, improve enrollment figures, and foster relationships with key stakeholders to attract qualified applicants for its master programs.
Salary Grade
Executive Staff position, Salary Grade 18 or above.
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Job Description
POSITION OBJECTIVE
The Weatherhead School of Management at Case Western Reserve University seeks a Senior Director of Recruitment and Enrollment Strategy to partner with the Associate Dean in developing and managing key relationships with third-party recruiting firms and prospective students for our master programs. This role leads the recruitment, enrollment, and matriculation processes, collaborates with faculty directors on meeting enrollment targets, and focuses on increasing the number of qualified domestic applicants. The Senior Director is also responsible for addressing enrollment melt, ensuring the final enrollment numbers for our working professional programs, and supporting recruitment efforts across the entire portfolio. Additionally, this role will oversee a small team and work cross-functionally within the enrollment and recruitment team and across other functional departments.
ESSENTIAL FUNCTIONS
- Recruitment and Enrollment Management: Lead the recruiting process to seamlessly deliver activities on time, meeting enrollment goals. Assess applicants alignment with the program, share and educate candidates about the program, and encourage enrollment with the most qualified candidates. Facilitate strategy discussions, execute recruiting activities using cost-effective methodologies, and develop plans to enhance outreach. Oversee a comprehensive recruitment portfolio, including preparation, travel, fairs, events (in person and virtual) sessions, class visits, and follow-ups to achieve admission and enrollment objectives. Develop strategies to involve faculty, alumni, and current students in recruitment, and consult with Deans, Faculty Directors, and Program Directors to profile the desired applicant pool. Develop sourcing strategies, including lead generation, cold calling, and networking, to build a robust applicant pipeline. Actively promote programs to target groups and referral sources and identify and attend events to drive applications. Extensive travel is required to represent WSOM at recruitment and marketing events. (40%)
- Enrollment Process Management: Drive the enrollment process, ensuring guidelines, policies, and expectations are met. Convene committees to determine admission decisions and scholarships, develop strategies for onboarding and yielding candidates, and provide status updates and forecasting of final enrollment and scholarship numbers. Focus on improving the quality and increasing the number of applicants for working professional programs, while supporting the entire portfolio as needed. Manage all applicant assessment activities, including application review, interviews, merit-based scholarship decisions, and overseeing matriculation. Manage team members focused on meeting enrollment targets. (40%)
- Marketing and Strategy Collaboration: Work closely with marketing and communications, and program directors overseeing student success within working professional programs to develop and execute appropriate marketing and outreach strategies. Track and analyze the effectiveness of marketing initiatives and activities. Benchmark Weatherhead recruiting activities against peer and top-tier business schools. Conduct thorough analysis of recruitment and admission activities to implement more effective and efficient practices. Research additional ways to reach desired candidates and referral sources. (10%)
- Vendor Relationship Management: Build and manage subcontracted agencies and vendor relationships to increase market presence, lead generation, and applicant numbers for all master's programs. (10%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (<1%)
CONTACTS
Department: Regular contact with all Weatherhead faculty and staff for the purpose of recruiting students. Work closely with the Executive Director of Recruitment and Placement, Executive Director of Enrollment, Career Development and Student Experience, Program Directors, Directors of Admissions, Recruitment and other Admissions team members.
University: Regular contact with Case Western Reserve University admissions, central marketing, alumni relations, IT, security and facilities personnel among others for recruiting efforts.
External: Continuous contact with prospective students, alumni, friends of Weatherhead and outside vendors for recruiting efforts (including international recruiting agencies.
Students: Continuous contact with Weatherhead students and occasional contact with students from other schools within the University for the purpose of recruiting students.
SUPERVISORY RESPONSIBILITIES
Direct supervisory responsibility for assistant director of admissions, and two directors of admissions, senior recruiters. Responsibility includes the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such actions.
QUALIFICATIONS
Experience: 10 years of related experience in sales, recruiting or admissions roles. Prefer direct experience in recruiting graduate (especially MBA) business students or some background in executive search and corporate recruiting
Education/Licensing: Master's degree in business or related areas
REQUIRED SKILLS
- Strong background in marketing, sales, and business development, consistently driving growth and success.
- Proven experience in developing talent and optimizing processes to achieve outstanding results.
- Skilled in managing budgets, including setting priorities, forecasting, and meeting financial targets.
- Demonstrated track record of exceeding sales goals and recruiting top-tier talent.
- In-depth knowledge of executive search and talent acquisition methodologies, tools, and technologies.
- Superior interpersonal, listening, oral, and written communication abilities, paired with excellent presentation skills.
- Ability to connect with a wide array of stakeholders, including corporate C-suite partners, civic leaders, prospective and current students, alumni, and faculty from varied cultural backgrounds.
- Superior organizational skills with the capacity to manage both detailed and large-scale objectives concurrently.
- Creative thinker who can devise and implement out-of-the-box solutions to reach established goals.
- Willingness to work evenings and weekends as needed, along with the ability to travel domestically and internationally.
- Skilled at navigating organizational structures and processes to achieve goals efficiently.
- Proficient with MS Office and experienced in managing Slate databases.
- Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
- Consistently reliable with the ability to maintain regular attendance.
- Competent in engaging with colleagues, supervisors, and customers directly, face to face.
WORKING CONDITIONS
General office working environment. Evening and some weekend work required. Domestic and international travel required.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Diversity Statement
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
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Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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