Director Of Ecommerce

About the Role:

We are seeking a dynamic and innovative Director of eCommerce to lead, manage, and optimize our Episerver/Optimizely CMS & Commerce platform. This role combines strategic vision, technical expertise, and cross-functional collaboration to deliver an exceptional online customer experience. The Director will work closely with IT and Marketing teams to drive eCommerce solutions, resolve technical challenges, and align platform capabilities with business objectives.

Key Responsibilities:

• Serve as the Subject Matter Expert (SME) for the Episerver/Optimizely CMS & Commerce platform, driving its strategy and execution.
• Partner with IT and Marketing to ensure seamless platform integration and alignment with organizational goals.
• Lead Proof of Concepts (POCs) to evaluate platform feasibility for diverse requirements.
• Develop and implement front-end and back-end solutions using JavaScript, HTML, CSS, and backend technologies like Java, Ruby, Node, PHP, or C#.
• Optimize platform performance for scalable web and mobile applications.
• Design web applications that enhance customer engagement and team productivity.
• Provide cross-functional training and act as a bridge between IT and Marketing teams.
• Analyze eCommerce metrics such as GMROI, margin, and sales to drive data-informed decisions.
• Deliver impactful presentations and platform demonstrations to diverse audiences.
• Act as a consultant to internal teams, clients, and partners, ensuring continuous learning and innovation.
• Uphold a culture of respect, adaptability, and strong work ethics, while being flexible with schedules as needed.
• Monitor eCommerce platform P&L to align with revenue and customer satisfaction goals.
• Regularly update Executive Leadership on platform performance and progress.

Qualifications:

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years of hands-on experience with Episerver/Optimizely CMS & Commerce platforms.
• Proven expertise in eCommerce platforms, front-end and back-end integrations, and client-facing consulting roles.
• Familiarity with ERP systems, preferably STORIS.
• Proficiency in HTML, CSS, JavaScript, and backend technologies (e.g., Java, Ruby, Node, PHP, or C#).
• Strong knowledge of web and mobile application architecture.
• Exceptional presentation and communication abilities.
• Collaborative mindset with strong interpersonal skills.
• Capacity to quickly learn and apply new technologies.

Why Join Us?

This is an opportunity to shape the future of our eCommerce operations and make a tangible impact on customer experience and business growth. If you are a visionary leader with a passion for technology and innovation, we’d love to hear from you!

PERKS + BENEFITS:

• Generous paid time off beginning within the first 120 days
• Employee discount on already great deals
• Career growth & supportive leaders
• Medical (High Deductible plans offer company paid HSA contributions), Vision, Dental, company paid Basic Life plus Supplemental Life Insurance, Dependent Life Insurance available.
• Short Term and Long-Term Disability plans
• Legal Resources Plan and Flexible Spending Accounts
• 401(k) retirement plan/company contribution
• Fast career growth for top performers into……Assistant Operations Manager, Inventory Specialist and more!
• Fun Fact: We promote from within! We filled 70% management positions last year with internal employees

Company Overview: Haynes Furniture and The Dump has been family owned and operated for four generations ever since Ellis Strelitz founded the very first store in Norfolk, Virginia. Since 1898, our company has been guided by one simple principle – always give our customers more value for their money. For over 125 years, we’ve remained committed to that belief and work each day to inspire ourselves and community to never settle on quality, value, and service. That strong sense of purpose has enabled our company to grow from a single store in Norfolk, Virginia to one of the largest home furnishings retailers in the country.

Worldclass Websites

haynesfurniture.com

thedump.com

The Dump Luxe Factory Outlets

Atlanta, GA, Chicago, IL (Deerfield), Chicago, IL (Lombard), Dallas, TX, Houston, TX, Tempe, AZ

Hampton, VA, Norfolk, VA, Richmond, VA, Newport News, VA

Haynes Furniture Showrooms

Virginia Beach, VA, Newport News, VA, Richmond, VA (West End), Richmond, VA (Chippenham)

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors. We encourage applications from people of all backgrounds.