Director Of Operations

Overview:

We are a leading digital marketing and ad tech agency specializing in providing innovative marketing solutions to car dealerships nationwide. We are seeking a Director of Operations to oversee multiple departments, ensuring streamlined processes, operational efficiency, and the successful delivery of our services. This remote role requires a seasoned leader with expertise in operational strategy, team management, and cross-departmental collaboration within the digital marketing and automotive industries.

Key Responsibilities:

• Develop and execute operational strategies to achieve business goals and support overall company objectives.
• Manage and oversee day-to-day operations across multiple departments, including digital marketing, sales, client success, technology, and analytics.

Team Management:

• Lead, mentor, and inspire department heads and their teams to achieve high performance and accountability.
• Foster a culture of collaboration, innovation, and continuous improvement.

Strategic Planning & Execution:

• Partner with executive leadership to define and implement long-term operational strategies.
• Align operational initiatives with company goals, ensuring scalability and sustainability.

Performance Optimization:

• Identify and address operational bottlenecks, implementing systems and tools to optimize productivity.
• Analyze key performance metrics across departments, driving actionable insights and improvements.

Budget & Resource Management:

• Oversee department budgets, ensuring cost-effective operations while maintaining high-quality service delivery.
• Allocate resources effectively to support team growth and operational needs.

Process Development & Improvement:

• Design and implement standardized processes and best practices across departments.
• Evaluate current workflows, recommending and executing improvements to enhance efficiency.

Client Focus:

• Ensure all client-facing departments deliver exceptional service that aligns with our mission of driving measurable results for car dealerships.
• Collaborate with client success and sales teams to maintain strong relationships with key stakeholders.

Qualifications:

• 10+ years of experience in operations, within the digital marketing, ad tech, or automotive industry.
• Proven track record of managing cross-functional teams and scaling operations for multi-department organizations.

Skills:

• Exceptional leadership, organizational, and problem-solving skills.
• Strong analytical capabilities with the ability to interpret data and make strategic decisions.
• Excellent communication and interpersonal skills, with experience collaborating across remote teams.

Technical Proficiency:

• Familiarity with marketing technologies (e.g., CRMs, ad platforms, analytics tools).
• Proficiency in operational tools and project management software.

Education:

• Bachelor’s degree in Business Administration, Marketing, Operations, or related field.

Why Join Us?

• Work remotely with a team of talented, driven professionals.
• Play a pivotal role in shaping the future of a growing, innovative company.
• Competitive compensation, benefits, and growth opportunities.
• Be part of an organization that is revolutionizing the automotive marketing landscape.

About Dealer Alchemist: Dealer Alchemist is a hyper-innovative, disruptive digital advertising agency specializing in the Automotive Industry. Our adaptive response technology (CORe) provides increased conversion, better ad spend efficiency, and full transparency for dealer operators making it an absolute game changer in our industry. We exercise a dealer - centric strategy, eliminating the multi-vendor, multi-dashboard solutions and consolidating them into one cost effective, turn-key strategy so dealers can focus on what matters most, selling cars. Dealer Alchemist has the highest customer retention rate in our industry and our employees love working in this exciting fast growing, fast paced environment. We are an equal opportunity employer and welcome applications from all qualified individuals.

Job Type: Full-time

Pay: $100,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote