Director Of Sales
LOCATION
Houston, Texas at NRG Park
QUALIFICATIONS
Bachelor's degree in Business Administration, Marketing, or related field, 3+ years of experience in convention, hotel, trade show, or meeting room sales, along with supervisory experience; knowledge of sales strategies, relationship management, and proficiency in using booking software and standard office applications.
RESPONSIBILITIES
Develop and execute sales strategies, respond to inquiries, lead a sales team, track performance, manage accounts, collaborate with marketing and event services, conduct sales meetings, analyze financial data, prepare reports, network, and represent NRG Park in industry associations.
INDUSTRY
Public Assembly Facility Management
SHORT DESCRIPTION
Seeking a Director of Sales to plan and implement sales initiatives at NRG Park, ensuring client satisfaction and adherence to policies while driving revenue growth through effective team leadership and market analysis.
- Develop and execute sales plans and programs, both short and long range, to ensure the growth and expansion of events, services and revenue.
- Respond to event inquiries/RFPs received through the NRG Park website, emails and phone, and assign appropriate Sales Manager/Coordinator for follow up.
- Lead and mentor a sales team focused on driving revenue through venue reservations, including premium suites and convention center events by developing targeting outbound sales strategies and optimizing pricing to align with organization objectives and market demands.
- Track individual and team performance against sales goals, using data analytics and performance reports to identify areas for improvement and optimize outbound sales efforts.
- Handle a select number of accounts for booking and contractual purposes; assist assigned Sales Managers with major annual events.
- Assist Sales Managers/Coordinators in negotiations with event clients.
- Supervise all employees in the Sales Department.
- Conduct weekly sales meetings to review accounts and discuss sales related issues.
- Establish reasonable sales goals for Sales Managers and Sales Coordinators, based upon calendar availability, to enhance the facility’s position, locally and nationally, and increase the profitability of events.
- Collaborate with the Director of Marketing & Public Relations and the Marketing Department on annual marketing plan, and development of print advertisements, web design and collateral sales materials.
- Work closely with Director of Event Services to provide seamless coordination of events between Sales and Event Services department.
- Research, analyze and monitor financial, technological and demographic factors to ensure that market opportunities are maximized, and effects of competitive activity are minimized.
- Develop and recommend pricing strategy for the organization, which will result in consistent revenue and market share growth over the long term.
- Prepare and analyze reports on sales revenue projections and actuals, market studies, client satisfaction and other relevant sales issues.
- Prepare monthly report to Sr. Assistant General Manager with sales production and activities.
- Prepare annual event and operations budget and review for department.
- Retain good working relationship with Convention and Visitor Bureau.
- Network within the market to have a broad base of promotional partners on which to call.
- Participate with hospitality community, industry-related associations, committees, task forces and local service organizations to increase awareness of NRG Park.
- Represent NRG Park to serve as a Permanent Member on the Board of Directors of the Hotel & Lodging Association of Greater Houston, attending monthly Board meetings, committee meetings, monthly membership meetings and other association functions.
- Prepare and deliver oral presentations to organizations, governmental bodies, managers, prospective clients, and others.
- Develop and maintain relationship and contact with clients post contract, during events and post events.
- Serves as MOD (Manager on Duty) as required.
- May perform other duties as assigned.
- Carries out supervisory responsibilities in accordance with all policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Demonstrate knowledge and experience in the principles, practices, and terminology of convention events, sales, advertising, marketing, and sales presentations.
- Write memos, reports, business correspondence and procedure manuals.
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Follow oral and written instructions and communicate effectively with others in both oral and written form.
- Organize and prioritize work to meet deadlines.
- Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
- Bachelor’s degree in business administration, Marketing or a related field from an accredited four-year College or University.
- Minimum of three (3) years’ experience in the field of convention, hotel, trade show or meeting room sales, and supervising a sales force; or an equivalent combination of education and experience.
- Knowledge of agreements and contracts.
- Risk Management background a plus.
- Ability to work extended and irregular hours that may vary due to events and functions and may include nights, weekends and holidays, as needed.
- Operate a personal computer using Ungerboeck or other booking software, Outlook, Windows, Word, Excel and other standard office equipment.
- Work independently, exercising judgment and initiative.
- Remain flexible and adjust to situations as they occur.
- Work effectively under pressure and/or stringent schedule and produce accurate results.
- Be licensed to operate a motor vehicle in the United States.
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